šŸ”„ A lesson in pricing

THREAD ...

Peter Thiel spends 6 months writing down everything he knows about business. His book sells for $10.

Adam Wathan and Steve Schoger spend 6 months writing down everything they know about design. Their ā€œbookā€ sells for $79.

Believe it or not, both prices make perfect sense.
Thiel is selling to the masses and the masses are sensitive to price changes (price elastic).

If he raises the price to $30 they wouldn’t think twice before substituting his book for one of the many cheaper alternatives on Amazon.
Adam and Steve are selling to hardcore fans and hardcore fans are insensitive to price changes (price inelastic).

They've all been following the Twitter tips, watching the screencasts, reading the Medium posts.

In their minds, there are no substitute resources available.
When demand for your good is inelastic, you raise your price.

In the case of Adam and Steve, all the way up to $79.

As the diagram shows, a 8x price increase ($10 to $79) results in just a 2x drop in books sold (20k to 10k) and 4x more revenue (area of the rectangles).
So quite rightly Adam and Steve elected to charge a high price, but that created one problem:

You can't just sell an e-book for $70+. People are anchored to what they're used to paying on Amazon.
ā€œThe format commands the price. No matter what the content is. And it speaks nothing to the value of the content or the effort that was put into creating it.ā€œ - @adamwathan
So how did Adam and Steve get round this?

Well, they set up their own website, added in video tutorials, an icon pack, color palettes, font recommendations, a component library.

And then the context changed.
They were no longer selling an ā€œAmazon e-bookā€œ, they were selling an ā€œexhaustive design packageā€œ.

And they could charge whatever they liked.
In addition to the lower tier package of $79, Adam and Steve were also selling a higher tier package priced at $149.

And it was this package that they wanted people to buy.

The question was how could they present it in such a way to make it appear more compelling?
Firstly, look at the hierarchy. The higher tier package takes up twice as much screen space, the font size is larger, and the button color is primary.

It doesn't feel right pressing the ā€œBuy Nowā€ button on the lower tier.
Secondly, look at the disproportionately sized discounts. The higher tier package is reduced by $100 (or 40%). The lower package is only reduced by $20 (or 25%).

ā€œIf you want people to buy the more valuable package why not make the discount more compelling.ā€œ - @adamwathan
Thirdly, look at the labelling of the higher tier option.

ā€œThe Complete Packageā€œ infers that if you choose anything less you're missing out.

It could just as accurately be labelled ā€œThe Bonus Packageā€œ but that wouldn't have the same psychological impact.
And the subtle tweaks in presentation seemed to work.

78% of total purchases (6765) favoured the higher tier (as of Jan 10, 2019).
So, there we have it. Adam and Steve:

• Identified that a hardcore audience called for high pricing
• Escaped the dogma of e-book pricing
• Packaged the higher tier in a more compelling way

and Refactoring UI ended up grossing over $1.35M.
The quotes in this case study come from The Art of Product Podcast: Episode 70 (@artofproductpod) where Ben Orenstein (@r00k) and Derrick Reimer (@derrickreimer) interview Adam (@adamwathan) and Steve (@steveschoger).

It's a great episode which I'd certainly recommend.
ā€œRefactoring UI: A lesson in pricingā€œ šŸ‘‰ https://t.co/E1ExWXvWdk
For more real world marketing examples šŸ‘‰ https://t.co/7gnJQydfDz

If you like the threads sharing with friends or following
@GoodMarketingHQ is appreciated ā¤ļø

Thank you to @EmailOctopus for sponsoring

Over and out - Harry šŸ™Œ

More from Marketing Examples

More from Startups

I gathered the best design tools for startups.

Save 100+ hours researching.

A thread šŸ§µšŸ‘‡ļø

1.
https://t.co/JuO4PMIkK6

Checklist Design is a collection of best UI and UX practices to provide a complete, honest and rewarding experience for your users.

Price: Free

{ 1 / 12 }

2. https://t.co/pBbmgt6ITD

Coolors is a super fast color schemes generator for designers. Create, save and share perfect palettes in seconds!

Price: Free

{ 2 / 12 }

3. https://t.co/GYboviE1yX

Blush makes it easy for anyone to add stunning illustrations to their work with a huge collection of designs from artists around globe.

Price: Free + Paid

{ 3 / 12 }

4. https://t.co/eLsLkLAyNm

Feather is a collection of simply beautiful open source icons. Each icon is designed on a 24x24 grid with an emphasis on simplicity, consistency and readability.

Price: Free

{ 4 / 12 }

You May Also Like

Fake chats claiming to be from the Irish African community are being disseminated by the far right in order to suggest that violence is imminent from #BLM supporters. This is straight out of the QAnon and Proud Boys playbook. Spread the word. Protest safely. #georgenkencho


There is co-ordination across the far right in Ireland now to stir both left and right in the hopes of creating a race war. Think critically! Fascists see the tragic killing of #georgenkencho, the grief of his community and pending investigation as a flashpoint for action.


Across Telegram, Twitter and Facebook disinformation is being peddled on the back of these tragic events. From false photographs to the tactics ofwhite supremacy, the far right is clumsily trying to drive hate against minority groups and figureheads.


Declan Ganley’s Burkean group and the incel wing of National Party (Gearóid Murphy, Mick O’Keeffe & Co.) as well as all the usuals are concerted in their efforts to demonstrate their white supremacist cred. The quiet parts are today being said out loud.


The best thing you can do is challenge disinformation and report posts where engagement isn’t appropriate. Many of these are blatantly racist posts designed to drive recruitment to NP and other Nationalist groups. By all means protest but stay safe.
1/ Here’s a list of conversational frameworks I’ve picked up that have been helpful.

Please add your own.

2/ The Magic Question: "What would need to be true for you


3/ On evaluating where someone’s head is at regarding a topic they are being wishy-washy about or delaying.

ā€œGun to the head—what would you decide now?ā€

ā€œFast forward 6 months after your sabbatical--how would you decide: what criteria is most important to you?ā€

4/ Other Q’s re: decisions:

ā€œPutting aside a list of pros/cons, what’s the *one* reason you’re doing this?ā€ ā€œWhy is that the most important reason?ā€

ā€œWhat’s end-game here?ā€

ā€œWhat does success look like in a world where you pick that path?ā€

5/ When listening, after empathizing, and wanting to help them make their own decisions without imposing your world view:

ā€œWhat would the best version of yourself doā€?