Next up in Privacy Technology at #enigma2021, Kelly Huang from @ethyca speaking about "GONE, BUT NOT "FORGOTTEN"—TECHNICAL & PRACTICAL CHALLENGES IN OPERATIONALIZING MODERN PRIVACY
Now a user writes to request you delete their data. Where is it? How do you do that? Who's responsible for privacy in your business.
* access
* rectification
* deletion
Legal's trying to uphold them, but it's a technical question!
Legal wants to decrease risk but don't know software
It takes a lot of time to handle these requests, too!
They need a streamlined technical solution.
Average SMB has data in 10 different systems.
Some poor software engineer is trying to track down what data is where?
What even *is* PII? There's no real standard.
What should be returned? What should be deleted.
Make a definition and stick to it.
2. Find all the PII
3. Use pseudonymization to replace PII with some kind of random value which can't be tied back to the user
[reminder I am livetweeting this is not me speaking]
Maybe a centralized team who can handle this?
If you're a small company, plan ahead!
* you have a timeline -- often 30 or 45 days
* but that's not enough time if you haven't planned for streamlined speed
Ideally you won't need it, but have a backup plan, in case something goes wrong with a slow data system
More from Lea Kissner
More from Tech
1/ 👋 Excited to share what we’ve been building at https://t.co/GOQJ7LjQ2t + we are going to tweetstorm our progress every week!
Week 1 highlights: getting shortlisted for YC W2019🤞, acquiring a premium domain💰, meeting Substack's @hamishmckenzie and Stripe CEO @patrickc 🤩
2/ So what is Brew?
brew / bru : / to make (beer, coffee etc.) / verb: begin to develop 🌱
A place for you to enjoy premium content while supporting your favorite creators. Sort of like a ‘Consumer-facing Patreon’ cc @jackconte
(we’re still working on the pitch)
3/ So, why be so transparent? Two words: launch strategy.
jk 😅 a) I loooove doing something consistently for a long period of time b) limited downside and infinite upside (feedback, accountability, reach).
cc @altimor, @pmarca
4/ https://t.co/GOQJ7LjQ2t domain 🍻
It started with a cold email. Guess what? He was using BuyMeACoffee on his blog, and was excited to hear about what we're building next. Within 2w, we signed the deal at @Escrowcom's SF office. You’re a pleasure to work with @MichaelCyger!
5/ @ycombinator's invite for the in-person interview arrived that evening. Quite a day!
Thanks @patio11 for the thoughtful feedback on our YC application, and @gabhubert for your directions on positioning the product — set the tone for our pitch!
Week 1 highlights: getting shortlisted for YC W2019🤞, acquiring a premium domain💰, meeting Substack's @hamishmckenzie and Stripe CEO @patrickc 🤩
2/ So what is Brew?
brew / bru : / to make (beer, coffee etc.) / verb: begin to develop 🌱
A place for you to enjoy premium content while supporting your favorite creators. Sort of like a ‘Consumer-facing Patreon’ cc @jackconte
(we’re still working on the pitch)
3/ So, why be so transparent? Two words: launch strategy.
jk 😅 a) I loooove doing something consistently for a long period of time b) limited downside and infinite upside (feedback, accountability, reach).
cc @altimor, @pmarca
4/ https://t.co/GOQJ7LjQ2t domain 🍻
It started with a cold email. Guess what? He was using BuyMeACoffee on his blog, and was excited to hear about what we're building next. Within 2w, we signed the deal at @Escrowcom's SF office. You’re a pleasure to work with @MichaelCyger!
5/ @ycombinator's invite for the in-person interview arrived that evening. Quite a day!
Thanks @patio11 for the thoughtful feedback on our YC application, and @gabhubert for your directions on positioning the product — set the tone for our pitch!