For those who don't know, Freshworks is a company with various business products, which are easy to use. Freshdesk is a customer support software, freshchat is a customer messaging software, freshworks CRM is a CRM software.
The Story of Freshworks
Journey of the company from an idea to being one of the world's top Unicorns
A Thread
For those who don't know, Freshworks is a company with various business products, which are easy to use. Freshdesk is a customer support software, freshchat is a customer messaging software, freshworks CRM is a CRM software.
Freshservice is an IT service management software, freshcaller is a call center software, freshteam is a human resources software, freshping is a website monitoring tool, freshstatus is a communication software and freshsuccess is a customer success software
Girish Mathrubootham is the founder and the CEO of freshworks. Previously, he used to work at Zoho Corporation as a Vice President and Director of Product Management. He also worked as a Product Manager at AdventNet Inc. for a time period of 4 years and 2 months.
Shan Krishnasamy is also the Founder and CTO of the company Freshworks. He too used to work at Zoho Corporation as a technical architect. He pursued his bachelor's degree from TPGIT
The story starts in 2010, when Girish was reading an article on Hacker News, he found the prices rising to 300% and how the Zendesk users were unhappy about it.
He found a comment, where it was written that there's a big opening in the market for someone to come in and take all Zendesk customers. It was a slap on his face.
He knew that opportunity was sitting right in front of him and also he had knowledge about the transition taking place. Then, he thought he should do something in the customer support market delivered as SaaS.
The next few weeks turned out to be stressful. He was very excited about his new idea but didn't expose the fact. During that period freshdesk was expiring.
He spoke to his friend about the matter and he immediately agreed. They both resigned and freshworks came into existence with a team of six people
Girish didn't realize who will fund Freshworks as he had never met a venture capitalist in his life. A blog-writing contest run by Appsumo worked in Girish’s favour. It required one to write a blog on lean startup.
Girish wrote the Freshworks story, where expounded how a simple comment on Hacker News motivated him to resign from his comfortable, well-paying job and launch his own startup.
While he didn’t win the Appsumo contest but his blog which, he had posted on Hacker News went viral.
His product was not ready, yet he earned 300 sign ups. In his blogpost, Girish thanked many people like Naval Ravikant, founder of Angel List and Venture Hacks. Ravikant, in turn, offered to introduce Girish to investors in India.
Girish posted on Angel List on Ravikant’s advice. Anand Daniel of Accel Partners, who had seen the original blog post, also connected with Girish. Around the same time, the team launched the product.
Soon they on-boarded their first customer from Australia, who didn’t even speak to them, just became a customer after experiencing the product’s trial version.
They got six more customers from four different continents but none from India — making them an international tech company from day one
In 2011, Girish went on to participate in Microsoft BizSpark contest and won the first prize of $40,000. Freshworks was the finalist in another event called Unplugged.
These achievements helped the startup garner the investors’ interest. In the same year, he went on to raise a million dollar from Accel Partners.
Talking about the investors’ interest in Freshworks, Girish says, “In all our funding rounds, many people were interested in us. So, we could choose the best among them, which is why today we have Accel Partners, Sequoia Capital and Tiger Global backing us.”
Till now, the company has raised a total amount of $484 million in funding over the 9 funding rounds
The company broadened its corporate footprint by opening offices in Paris, Netherlands, France and Utrecht. It is on the heels of expanding the existing office in London. It also hosted Refresh19 London, this was the first-ever conference held there.
It attracted around 400 attendees. It also grew its presence outside Europe in APAC by partnering with OrangeOne Corporation which is a leading software provider in Japan. It has got offices in Hyderabad, Melbourne, etc.
With a customer base of 40,000+, the company is doing good. It raised revenue of Rs 17 crore during the years 2017 and 2018. The company even had higher employee benefit expenses. For certain period expenses was Rs 364 crores.
It was 61% greater than the last expense which was Rs 226 crores. Freshworks reported that the company has seen a profit of Rs 30 crores at the end of March 2019. It is currently the second unicorn valued at a billion dollars to report profits after the edtech company BYJU'S
To get more content like this delivered directly to your inbox, join the @COMPRSD WhatsApp newsletter group:
https://t.co/ZDK5kEfk01
Or
https://t.co/zCeRfr8uYq
More from Atharva Kharbade
It's been 2.5 years now since I'm on antidepressants and many people closely related to me still believe that depression is something that's "just in the head"
Our society needs to seriously rethink of mental health. Our society needs to be educated
3 years ago, during my JEE prep, when I went into clinical depression, no one could diagnose me of it. I had every symptom of it.
I literally got no help. This is not about me, I'm telling this from a general 3rd person view.
Any help that I got was wearing a ring made of horseshoe of a black horse of a specific breed. All the blame was slapped on 'Shani'
I was being taken to orphanages and slum areas so that I could see that my ailments are nothing in front of theirs.
Loads of toxic positivity
I lived in a PG hostel. I used to go to institute. Used to meet numerous people everyday. But not a single person could diagnose me of any medical condition. Not their fault, even I didn't what I'd been going through
Our society needs to seriously rethink of mental health. Our society needs to be educated
3 years ago, during my JEE prep, when I went into clinical depression, no one could diagnose me of it. I had every symptom of it.
I literally got no help. This is not about me, I'm telling this from a general 3rd person view.
Any help that I got was wearing a ring made of horseshoe of a black horse of a specific breed. All the blame was slapped on 'Shani'
I was being taken to orphanages and slum areas so that I could see that my ailments are nothing in front of theirs.
Loads of toxic positivity
Yes, \U0001d5fd\U0001d5fc\U0001d600\U0001d5f6\U0001d601\U0001d5f6\U0001d603\U0001d5f6\U0001d601\U0001d606 can be \U0001d601\U0001d5fc\U0001d605\U0001d5f6\U0001d5f0
— Atharva Kharbade (@athrvakhrbde) September 25, 2020
Before you let your ignorance kick in and make you laugh out loud, try seeing life with a new perspective
No BS
A thread...
Read this if you use sentences like "Good vibes only" or "Just be positive and stay happy"
I lived in a PG hostel. I used to go to institute. Used to meet numerous people everyday. But not a single person could diagnose me of any medical condition. Not their fault, even I didn't what I'd been going through
This is the story of a guy named Alex, who made $1 million in just 5 months by selling pixels of his website's homepage, when he was broke
16 years later, now he's the CEO of a company worth more than $2 billion
Thread ↓
1/
Year 2005
Alex has no money in his bank account, and just after 1 month his classes at a three-year university are gonna begin.
Being really determined to avoid student debt, he pulls an all nighter to brainstorm on a question, "How can I become a millionaire"
2/
Twenty minutes later, he had his answer: Sell one million pixels of advertising space on a website for $1 each.
"I thought, 'This is one of those crazy, quirky ideas, but it just might work.I've got nothing to lose.' " says Alex.
3/
Tew already had some experience with website design, so with a paltry $100, he quickly bought a domain name and some basic web hosting services and had his website, https://t.co/APDYhSjFTQ, up and running in two days.
4/
The concept was simple: Businesses could buy 10x10 or larger blocks of advertising space for a $1 per pixel and place their logos and links on his site.
16 years later, now he's the CEO of a company worth more than $2 billion
Thread ↓
1/
Year 2005
Alex has no money in his bank account, and just after 1 month his classes at a three-year university are gonna begin.
Being really determined to avoid student debt, he pulls an all nighter to brainstorm on a question, "How can I become a millionaire"
2/
Twenty minutes later, he had his answer: Sell one million pixels of advertising space on a website for $1 each.
"I thought, 'This is one of those crazy, quirky ideas, but it just might work.I've got nothing to lose.' " says Alex.
3/
Tew already had some experience with website design, so with a paltry $100, he quickly bought a domain name and some basic web hosting services and had his website, https://t.co/APDYhSjFTQ, up and running in two days.
4/
The concept was simple: Businesses could buy 10x10 or larger blocks of advertising space for a $1 per pixel and place their logos and links on his site.
More from Startup
You May Also Like
I’m torn on how to approach the idea of luck. I’m the first to admit that I am one of the luckiest people on the planet. To be born into a prosperous American family in 1960 with smart parents is to start life on third base. The odds against my very existence are astronomical.
I’ve always felt that the luckiest people I know had a talent for recognizing circumstances, not of their own making, that were conducive to a favorable outcome and their ability to quickly take advantage of them.
In other words, dumb luck was just that, it required no awareness on the person’s part, whereas “smart” luck involved awareness followed by action before the circumstances changed.
So, was I “lucky” to be born when I was—nothing I had any control over—and that I came of age just as huge databases and computers were advancing to the point where I could use those tools to write “What Works on Wall Street?” Absolutely.
Was I lucky to start my stock market investments near the peak of interest rates which allowed me to spend the majority of my adult life in a falling rate environment? Yup.
Ironies of Luck https://t.co/5BPWGbAxFi
— Morgan Housel (@morganhousel) March 14, 2018
"Luck is the flip side of risk. They are mirrored cousins, driven by the same thing: You are one person in a 7 billion player game, and the accidental impact of other people\u2019s actions can be more consequential than your own."
I’ve always felt that the luckiest people I know had a talent for recognizing circumstances, not of their own making, that were conducive to a favorable outcome and their ability to quickly take advantage of them.
In other words, dumb luck was just that, it required no awareness on the person’s part, whereas “smart” luck involved awareness followed by action before the circumstances changed.
So, was I “lucky” to be born when I was—nothing I had any control over—and that I came of age just as huge databases and computers were advancing to the point where I could use those tools to write “What Works on Wall Street?” Absolutely.
Was I lucky to start my stock market investments near the peak of interest rates which allowed me to spend the majority of my adult life in a falling rate environment? Yup.
A THREAD ON @SarangSood
Decoded his way of analysis/logics for everyone to easily understand.
Have covered:
1. Analysis of volatility, how to foresee/signs.
2. Workbook
3. When to sell options
4. Diff category of days
5. How movement of option prices tell us what will happen
1. Keeps following volatility super closely.
Makes 7-8 different strategies to give him a sense of what's going on.
Whichever gives highest profit he trades in.
2. Theta falls when market moves.
Falls where market is headed towards not on our original position.
3. If you're an options seller then sell only when volatility is dropping, there is a high probability of you making the right trade and getting profit as a result
He believes in a market operator, if market mover sells volatility Sarang Sir joins him.
4. Theta decay vs Fall in vega
Sell when Vega is falling rather than for theta decay. You won't be trapped and higher probability of making profit.
Decoded his way of analysis/logics for everyone to easily understand.
Have covered:
1. Analysis of volatility, how to foresee/signs.
2. Workbook
3. When to sell options
4. Diff category of days
5. How movement of option prices tell us what will happen
1. Keeps following volatility super closely.
Makes 7-8 different strategies to give him a sense of what's going on.
Whichever gives highest profit he trades in.
I am quite different from your style. I follow the market's volatility very closely. I have mock positions in 7-8 different strategies which allows me to stay connected. Whichever gives best profit is usually the one i trade in.
— Sarang Sood (@SarangSood) August 13, 2019
2. Theta falls when market moves.
Falls where market is headed towards not on our original position.
Anilji most of the time these days Theta only falls when market moves. So the Theta actually falls where market has moved to, not where our position was in the first place. By shifting we can come close to capturing the Theta fall but not always.
— Sarang Sood (@SarangSood) June 24, 2019
3. If you're an options seller then sell only when volatility is dropping, there is a high probability of you making the right trade and getting profit as a result
He believes in a market operator, if market mover sells volatility Sarang Sir joins him.
This week has been great so far. The main aim is to be in the right side of the volatility, rest the market will reward.
— Sarang Sood (@SarangSood) July 3, 2019
4. Theta decay vs Fall in vega
Sell when Vega is falling rather than for theta decay. You won't be trapped and higher probability of making profit.
There is a difference between theta decay & fall in vega. Decay is certain but there is no guaranteed profit as delta moves can increase cost. Fall in vega on the other hand is backed by a powerful force that sells options and gives handsome returns. Our job is to identify them.
— Sarang Sood (@SarangSood) February 12, 2020
#sculpture #story -
Chandesha-Anugraha Murti - One of the Sculpture in Brihadeshwara Temple at Gangaikonda Cholapuram - built by Raja Rajendra Chola I
This Sculpture depicts Bhagwan Shiva along with Devi Paravathi blessing Chandeshwara - one of the 63 Nayanmars.
#Thread
Chandeshwara/Chandikeshwara is regarded as custodian of Shiva Temple's wealth&most of Shiva temples in South India has separate sannathi for him.
His bhakti for Bhagwan Shiva elevated him as one of foremost among Nayanmars.
He gave importance to Shiva Pooja&protection of cows.
There are series of paintings, illustrating the #story of Chandikeshwar in the premises of
Sri Sathiyagireeswarar #Temple at Seinganur,near Kumbakonam,TN
Chandikeshwara's birth name
is Vichara sarman.He was born in the village of Senganur on the banks of River Manni.
His Parent names were Yajnathatan and Pavithrai.
Vichara Sarman was a gifted child and he learnt Vedas and Agamas at a very young age.
He was very devout and would always think about Bhagwan Shiva.
One day he saw a cowherd man brutally assaulting a cow,Vichara Sarman could not tolerate this. He spoke to cowherd: ‘Do you not know that the cow is worshipful & divine? All gods & Devas reside in https://t.co/ElLcI5ppsK it is our duty to protect cows &we should not to harm them.
Chandesha-Anugraha Murti - One of the Sculpture in Brihadeshwara Temple at Gangaikonda Cholapuram - built by Raja Rajendra Chola I
This Sculpture depicts Bhagwan Shiva along with Devi Paravathi blessing Chandeshwara - one of the 63 Nayanmars.
#Thread
Chandeshwara/Chandikeshwara is regarded as custodian of Shiva Temple's wealth&most of Shiva temples in South India has separate sannathi for him.
His bhakti for Bhagwan Shiva elevated him as one of foremost among Nayanmars.
He gave importance to Shiva Pooja&protection of cows.
There are series of paintings, illustrating the #story of Chandikeshwar in the premises of
Sri Sathiyagireeswarar #Temple at Seinganur,near Kumbakonam,TN
Chandikeshwara's birth name
is Vichara sarman.He was born in the village of Senganur on the banks of River Manni.
His Parent names were Yajnathatan and Pavithrai.
Vichara Sarman was a gifted child and he learnt Vedas and Agamas at a very young age.
He was very devout and would always think about Bhagwan Shiva.
One day he saw a cowherd man brutally assaulting a cow,Vichara Sarman could not tolerate this. He spoke to cowherd: ‘Do you not know that the cow is worshipful & divine? All gods & Devas reside in https://t.co/ElLcI5ppsK it is our duty to protect cows &we should not to harm them.
