2/ "We don’t celebrate a 10% increase in the stock price like
we celebrate excellent customer experience.
We aren’t 10% smarter when that happens
and conversely
aren’t 10% dumber when the stock goes the other way."
3/ Bezos invested $250,000 in Google in 1998
That's worth several BILLION dollars today
4/ "Your margin is my opportunity"
5/ "There are two kinds of companies,
those that work to try to charge more
and those that work to try to charge less.
We will be the second."
6/ Amazon is the world’s largest corporate purchaser of renewable energy
It will be 100% run on renewable energy by 2025
five years ahead of its initial 2030 target.
7/ "Stress comes from ignoring the things
that you shouldn't be ignoring."
8/ "The common question that gets asked in business is
'why'
That's a good question, but an equally valid question is
'why not'?
9/ "Percent margins don't matter.
What matters always is dollar margins; the actual dollar number.
Companies are not valued on their percent margins,
but on how many dollars they actually make."
10/ "You have to be willing to be misunderstood if you're going to innovate."
11/ "What's dangerous is not to evolve."
12/ Amazon originated The Climate Pledge with Global
Optimism to achieve net-zero carbon by 2040
It has convinced 21 companies to sign up so far, including Coca-Cola European Partners, JetBlue, Microsoft, Uber, and Unilever
13/ "We've had three big ideas at Amazon that we've stuck with for 18 years.
Put the customer first
Invent
Be patient."
14/ "The only way to get out of a tight box is to invent your way out."
15/ As of 2013, Bezos was still driving a Honda Accord
16/ "If you can't tolerate critics,
don't do anything new or interesting."
17/ "It's not an experiment if you know it's going to work."
18/ “I’m in the process of converting my Amazon lottery
winnings into a much lower price of admission so we can go explore the solar system.”
Bezos named his rocket company “Blue Origin”
19/ "If you're competitor-focused, you have to wait until there is a competitor doing something.
Being customer-focused allows you to be more pioneering."
20/ This great slide from
@socialcapital shows that Amazon
gradually turned all of its biggest costs into new lines of business
21/ Bezos is building the "Clock of the Long Now"
which will tell time for the next 10,000 years
22/ "Anybody who doesn’t change their mind a lot
is dramatically underestimating the complexity of the world that we live in."
23/ “I very frequently get the question: 'What's going to change in the next 10 years?'...
I almost never get the question: 'What's not going to change in the next 10 years?'
And I submit to you that that second question is actually the more important of the two."
24/ "In the long-term, there's never any misalignment
between customer interest and shareholder interest."
25/
In 2020, $AMZN revenue grew 38% to $386.1 billion
Stunning!
$AMZN revenue growth since "day one"