You don't get what you deserve.

You get what you negotiate.

9 tips to master negotiation (in life and business):

Negotiation is one of the highest ROI skills.

You will:

• Earn more (job salary, client deals)
• Save more (home or car purchases)
• Win more (controlling the TV remote)

9 powerful tips, here we go...
1. Prepare (‘I FORESAW IT’ Framework)

“If you fail to plan, you are planning to fail” —Ben Franklin

Use this checklist to plan for any big negotiation.

Preparation (like this) will give you confidence and influence.

Credit: Prof. Seth Freeman
2. Hone Your Body Language (7-38-55 Rule)

People will like/dislike your communication based on:

• 7% words
• 38% tonality and face
• 55% body language

Stand up straight, pull your shoulders back, make eye contact, smile, give a firm handshake...

You will be dangerous.
3. Use the Word “Fair”

“The most powerful word in negotiations is ‘Fair.’

Say: ‘I want you to feel like you are being treated fairly at all times. So please stop me at any time if I’m being unfair, and we’ll address it.’” —Chris Voss

Show them respect, set the tone.
4. Make the First Offer

Old-school advice says to wait for them to reveal the first number

(so you don't short-change yourself).

New studies show its often better to go first,

due to a powerful “anchoring effect”...
Rule of thumb:

If you know the bargaining range,

Go first at an extreme high (or low).

You’ll anchor the negotiation to that number.
5. Ask Open-Ended Questions

Understanding the other side’s needs is crucial.

Never Assume! Ask questions to uncover creative solutions.

Use ‘What’ & 'How' Q's:

• What about this is important to you?
• What about this doesn’t work for you?
• How will we know we’re on track?
6. Sidestep Killer Questions

Avoid weak positions resulting from tough questions.

Killer Questions:
• How much are you currently making?
• How much do you expect to make?

Sidesteps:
• I have a rule not to discuss that.
• I’d like to know the salary bands for this role.
7. Be Soft on Person, Hard on Problem

Always treat your counterpart with dignity.

If there’s a problem, focus on the facts.

Facts are more persuasive and less controversial.

Don’t say: “This is a cheap company.”

Say: “Comparable industry roles pay [x].”
8. Vocalize Potential Losses From No Deal

Use this formula to heighten emotions and motivate:

If we agree (list their benefits),
If we disagree (relist benefits as LOST, plus other pain points).

Loss Aversion says, people go to extreme lengths to avoid *perceived* losses.
9. End Positive (Oprah Rule)

Recency Bias describes our tendency to emphasize whatever occurred LAST.

In negotiation don’t take cheap shots, complain, or try to get more leverage at the end.

Oprah is a famous negotiator who makes her last touchpoint a positive one...
“Say something both indisputably positive and indisputably true at the end:

‘I’d love for us to be able to work this out productively so we can have a long and prosperous relationship.’”

—Chris Voss
Want to dive deeper into negotiation?

3 books I recommend:

• Great Courses: The Art of Negotiating the Best Deal (Audible) by Seth Freeman

• You Don't Get What You Deserve, You Get What You Negotiate by Chester Louis Karrass

• Never Split the Difference by Chris Voss
TL;DR Negotiation Tips

1. Prepare (‘I FORESAW IT’)
2. Hone Your Body Language
3. Use the Word 'Fair'
4. Make the First Offer
5. Ask Open-Ended Questions
6. Sidestep Killer Questions
7. Be Soft on Person, Hard on Problem
8. Vocalize Potential Losses
9. End Positive (Oprah Rule)
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हिमालय पर्वत की एक बड़ी पवित्र गुफा थी।उस गुफा के निकट ही गंगा जी बहती थी।एक बार देवर्षि नारद विचरण करते हुए वहां आ पहुंचे।वह परम पवित्र गुफा नारद जी को अत्यंत सुहावनी लगी।वहां का मनोरम प्राकृतिक दृश्य,पर्वत,नदी और वन देख उनके हृदय में श्रीहरि विष्णु की भक्ति अत्यंत बलवती हो उठी।


और देवर्षि नारद वहीं बैठकर तपस्या में लीन हो गए।इन्द्र नारद की तपस्या से घबरा गए।उन्हें हमेशा की तरह अपना सिंहासन व स्वर्ग खोने का डर सताने लगा।इसलिए इन्द्र ने नारद की तपस्या भंग करने के लिए कामदेव को उनके पास भेज दिया।वहां पहुंच कामदेव ने अपनी माया से वसंतऋतु को उत्पन्न कर दिया।


पेड़ और पौधों पर रंग बिरंगे फूल खिल गए और कोयलें कूकने लगी,पक्षी चहकने लगे।शीतल,मंद,सुगंधित और सुहावनी हवा चलने लगी।रंभा आदि अप्सराएं नाचने लगीं ।किन्तु कामदेव की किसी भी माया का नारद पे कोई प्रभाव नहीं पड़ा।तब कामदेव को डर सताने लगा कि कहीं नारद क्रोध में आकर मुझे श्राप न देदें।

जैसे ही नारद ने अपनी आंखें खोली, उसी क्षण कामदेव ने उनसे क्षमा मांगी।नारद मुनि को तनिक भी क्रोध नहीं आया और उन्होने शीघ्र ही कामदेव को क्षमा कर दिया।कामदेव प्रसन्न होकर वहां से चले गए।कामदेव के चले जाने पर देवर्षि के मन में अहंकार आ गया कि मैने कामदेव को हरा दिया।

नारद फिर कैलाश जा पहुंचे और शिवजी को अपनी विजयगाथा सुनाई।शिव समझ गए कि नारद अहंकारी हो गए हैं और अगर ये बात विष्णु जी जान गए तो नारद के लिए अच्छा नहीं होगा।ये सोचकर शिवजी ने नारद को भगवन विष्णु को ये बात बताने के लीए मना किया। परंतु नारद जी को ये बात उचित नहीं लगी।