Do you run an agency? Freelance biz? About to start?
STUDY THIS THREAD
TAKE DEEP NOTES ✍️
You need to build client Friendships to build an Empire
Let’s make you some money 👇🏼
Hi, I’m Ty
I made over $1 Million by 22
My biggest clients sent me $10,000 checks every month.
I want YOU to do the same.
So here are 7 ways to triple your revenue by making clients Love you.
From real life experience.
A thread.
Do you run an agency? Freelance biz? About to start?
STUDY THIS THREAD
TAKE DEEP NOTES ✍️
You need to build client Friendships to build an Empire
Let’s make you some money 👇🏼
when the Sales process starts
try to become your prospect's friend
how?
- be brutally honest
- crack jokes, laugh & smile
- genuinely care for their/their businesses well-being
They'll :
- pay you more
- cut you more slack
- stick up for you in meetings
- want to keep working with you forever
Exactly what my friends at Universal & Warner did for me time and time again
BECOME FRIENDS WITH YOUR CLIENTS
From the GET GO
be brutally honest
set realistic expectations you KNOW you will achieve
simple enough
consistently Underpromise & Overdeliver
This will "wow" your clients
Promise something easy for you to achieve
Get EVEN BETTER results
Be in constant contact
This doesn't mean don't set boundaries - absolutely do
How do you set boundaries AND be in constant contact?
Keep reading
Create a call template & record each call for training purposes
Have Employee handle them
2) Automate reporting
Set up automation via Zapier
Make it take your Data, put in Google Sheets, & send to your client every 1-2 weeks
Clients LOVE this
Analyze your client's:
biz model
successes
troubles
and so on
Offer solutions
Offer to intro people
ALWAYS add value outside of what you're "supposed" to do
Survey your clients
Find most common pain points
Build & offer NEW SERVICES around them
Easiest way for you to scale
Brings your clients LOTS of value
Everyone loves gifts, right?
Right when you sign a new client, send em a nice gift
Christmas? Send gift
Send gifts 1-2x/yr for even MORE client love
3 gift-giving services you can use:
- Sendoso
- SwagUp
- YouInKit
Your clients should LOVE you
and never leave you
Execute on ALL these to build a business with clients who stay for DECADES
Until I disbanded my music agency
They would've stayed for 20+ yrs if I kept going
No doubt
Why? Because I took Client Relations SERIOUSLY
Became my client's best friend & followed these 7 steps RELIGIOUSLY
You'll get:
- my free client onboarding checklist (saves you hours of time)
- tips to grow your biz that are TOO GOOD for Twitter
- promos & discounts on my products
- lots more...
👇
https://t.co/CP4zyKzGLT
More from TY FRANKEL
**Building Your Dream Team**
>> How to Hire Your First 5 Employees
Steal my Hiring Gameplan & Scale to the Moon 🚀
👇👇
// THREAD //
OVERVIEW & STRUCTURE
Your first 5 hires:
- 2 Admin Assistants
- Head of Admin
- Operations Manager
- Sales Closer
Admin Assistants report to Head of Admin
Head of Admin & Closer report to Operations Manager
Operations Manager reports to you
O&S (CONT)
1 trusted person reporting to you = no headache
Interview 3-4 candidates & choose 1 for each position
HIRING FLOW
Application Received --> Hiring Tests --> Quick Phone Interview --> Video/In-Person Interview --> Hire
ADMIN ASSISTANTS
Hire off https://t.co/q88s6kkXk7
Pay $5-7/hr if you're smart
$3-4/hr if you like headaches & micro-managing
Most likely 22-30 years old... fresh out of college & hungry
ADMIN ASSISTANTS 2
Traits you want
- speaks & writes English well
- follows directions to the T
- thinks critically
- great attention to detail... doesn't make simple mistakes
- types 50+ WPM
Read my thread on hiring a VA/Admin Assistant
👇🏼👇🏼
>> How to Hire Your First 5 Employees
Steal my Hiring Gameplan & Scale to the Moon 🚀
👇👇
// THREAD //
OVERVIEW & STRUCTURE
Your first 5 hires:
- 2 Admin Assistants
- Head of Admin
- Operations Manager
- Sales Closer
Admin Assistants report to Head of Admin
Head of Admin & Closer report to Operations Manager
Operations Manager reports to you
O&S (CONT)
1 trusted person reporting to you = no headache
Interview 3-4 candidates & choose 1 for each position
HIRING FLOW
Application Received --> Hiring Tests --> Quick Phone Interview --> Video/In-Person Interview --> Hire
ADMIN ASSISTANTS
Hire off https://t.co/q88s6kkXk7
Pay $5-7/hr if you're smart
$3-4/hr if you like headaches & micro-managing
Most likely 22-30 years old... fresh out of college & hungry
ADMIN ASSISTANTS 2
Traits you want
- speaks & writes English well
- follows directions to the T
- thinks critically
- great attention to detail... doesn't make simple mistakes
- types 50+ WPM
Read my thread on hiring a VA/Admin Assistant
👇🏼👇🏼
**THREAD**
— TY FRANKEL (@THETYFRANKEL) December 8, 2020
HOW TO HIRE A \U0001f525 VA
This thread is so valuable \U0001f440
Go On, Keep Reading \U0001f447\U0001f3fc
U should always be leveraging more & more
Here's your process
1) work for free
2) get 5-10 $1-5K/month retainers
3) get rev share + potential equity deals only
Eventually ur agency should be a cash cow
High margins &/or a turn into a holding company if you're getting equity
It's a process. takes time
Work for free
fail, learn, fail, succeed, now start charging low/mid-tier retainers
Learn more, become great at your craft, build great systems & team
then if possible do rev share deals only. Bring in lots of rev. take equity /w startups if u can
You CANNOT SELL an agency doing $1-5K retainers
U just can't
Unless it's for a .5-1x multiple
Why the Retainer model is just training for the big leagues (rev share on big $$ & equity w startups)
Graduate from retainers & get into rev share/equity ASAP
also to get rev share on big $$ and/or equity
Your offer needs to be more than just "lead gen"
No one is gonna give u Equity for "lead gen"...
Manage a startup's sales process from start to finish & train their sales team to have huge success?
Different story
If i started a new agency today my goal would eventually be to turn into holding company
with:
- an offer SO damn good it DESERVES Equity
- my hand in dozens of promising startups
Equity vested via specific KPIs
Bring 20 clients, get 1% equity, 20 more clients, 1% more & so on
Here's your process
1) work for free
2) get 5-10 $1-5K/month retainers
3) get rev share + potential equity deals only
Eventually ur agency should be a cash cow
High margins &/or a turn into a holding company if you're getting equity
most "Agency advice" will have you build some shitty company that's competing on bottom tier prices and is barely differentiated from your competition
— LegacyFuel (@LegacyFuel4Ever) July 16, 2021
there is almost Zero emphasis on positioning it correctly for High-Ticket Rates from the get-go and fulfilling like an Expert
It's a process. takes time
Work for free
fail, learn, fail, succeed, now start charging low/mid-tier retainers
Learn more, become great at your craft, build great systems & team
then if possible do rev share deals only. Bring in lots of rev. take equity /w startups if u can
You CANNOT SELL an agency doing $1-5K retainers
U just can't
Unless it's for a .5-1x multiple
Why the Retainer model is just training for the big leagues (rev share on big $$ & equity w startups)
Graduate from retainers & get into rev share/equity ASAP
also to get rev share on big $$ and/or equity
Your offer needs to be more than just "lead gen"
No one is gonna give u Equity for "lead gen"...
Manage a startup's sales process from start to finish & train their sales team to have huge success?
Different story
If i started a new agency today my goal would eventually be to turn into holding company
with:
- an offer SO damn good it DESERVES Equity
- my hand in dozens of promising startups
Equity vested via specific KPIs
Bring 20 clients, get 1% equity, 20 more clients, 1% more & so on
**THREAD**
HOW TO HIRE A 🔥 VA
This thread is so valuable 👀
Go On, Keep Reading 👇🏼
I could make this a $200 course
But instead I'm giving it away for free
Am I stupid for doing this?
Whatever - don't give a shit
Let's get into it
FIRST THINGS FIRST
Hire a Filipino VA - not Indian, Bangladeshi, Russian, whatever. Filipino
Filipinos are hardworking, honest, & their English is almost native-level 🇵🇭
They make great VAs
Let's get into the steps...
STEP 1 - SUBSCRIBE TO https://t.co/qtMspfOIRl
Easily the best site for finding top Filipino talent
Sign up, buy a $69 PRO subscription & cancel it right away so you only get charged once
You have 1 month to find your 🔥 VA
STEP 2 - CREATE JOB OUTLINE
Open up Notepad & sart writing
Introduce your company.... short sentences about exciting shit going on, your past & your future
Write your job outline in a dope way... stand out
Include
- What your VA will handle
- How role has growth potential
HOW TO HIRE A 🔥 VA
This thread is so valuable 👀
Go On, Keep Reading 👇🏼
I could make this a $200 course
But instead I'm giving it away for free
Am I stupid for doing this?
Whatever - don't give a shit
Let's get into it
FIRST THINGS FIRST
Hire a Filipino VA - not Indian, Bangladeshi, Russian, whatever. Filipino
Filipinos are hardworking, honest, & their English is almost native-level 🇵🇭
They make great VAs
Let's get into the steps...
STEP 1 - SUBSCRIBE TO https://t.co/qtMspfOIRl
Easily the best site for finding top Filipino talent
Sign up, buy a $69 PRO subscription & cancel it right away so you only get charged once
You have 1 month to find your 🔥 VA
STEP 2 - CREATE JOB OUTLINE
Open up Notepad & sart writing
Introduce your company.... short sentences about exciting shit going on, your past & your future
Write your job outline in a dope way... stand out
Include
- What your VA will handle
- How role has growth potential
More from All
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Tip from the Monkey
Pangolins, September 2019 and PLA are the key to this mystery
Stay Tuned!
1. Yang
2. A jacobin capuchin dangling a flagellin pangolin on a javelin while playing a mandolin and strangling a mannequin on a paladin's palanquin, said Saladin
More to come tomorrow!
3. Yigang Tong
https://t.co/CYtqYorhzH
Archived: https://t.co/ncz5ruwE2W
4. YT Interview
Some bats & pangolins carry viruses related with SARS-CoV-2, found in SE Asia and in Yunnan, & the pangolins carrying SARS-CoV-2 related viruses were smuggled from SE Asia, so there is a possibility that SARS-CoV-2 were coming from
Pangolins, September 2019 and PLA are the key to this mystery
Stay Tuned!
1. Yang
Meet Yang Ruifu, CCP's biological weapons expert https://t.co/JjB9TLEO95 via @Gnews202064
— Billy Bostickson \U0001f3f4\U0001f441&\U0001f441 \U0001f193 (@BillyBostickson) October 11, 2020
Interesting expose of China's top bioweapons expert who oversaw fake pangolin research
Paper 1: https://t.co/TrXESKLYmJ
Paper 2:https://t.co/9LSJTNCn3l
Pangolinhttps://t.co/2FUAzWyOcv pic.twitter.com/I2QMXgnkBJ
2. A jacobin capuchin dangling a flagellin pangolin on a javelin while playing a mandolin and strangling a mannequin on a paladin's palanquin, said Saladin
More to come tomorrow!
3. Yigang Tong
https://t.co/CYtqYorhzH
Archived: https://t.co/ncz5ruwE2W
4. YT Interview
Some bats & pangolins carry viruses related with SARS-CoV-2, found in SE Asia and in Yunnan, & the pangolins carrying SARS-CoV-2 related viruses were smuggled from SE Asia, so there is a possibility that SARS-CoV-2 were coming from
