1/ Today I prepared for talking about common mistakes startups make (founding -> growth stages) by writing it in tweet form. I ramble too much when public speaking and hoped it would make the core ideas clearer in my mind and more concise. Think it worked. Here are the tweets

Lots of startups get stuck
before they get to Product-Market-Fit.

What would be the reasons?

Here are some, I see on a daily basis. They are related to issues with founders or market (in no particular order):

1) Founders haven't studied or trained on basic things of startups: idea validation, market validation, customer value-proposition, team-building, product building, basic finance, and total money required to do few iterations.
A: Work for a startup for a few years and learn.

2) Founders are solving a problem that they face in their daily life at home or work and start solving for themselves before checking whether there are others who care about the same problem. After building the product, they realize the market issue.
A: Idea validation failure

3) Too headstrong and think every potential customer can't imagine the value unless they experience the product. Hence, start building the product.
A: If you are deep and know you are at the same league as in Steve Jobs, this makes sense

4) Founders talk to few friends and colleagues and start building a product. After building the product, they realize there is no high demand for the product.
A: Spend month(s) on the problem and not on the solution.

Things you don't need to launch your product: a great name, a one-word domain, a beautiful logo, an ever better website, brilliant copy, perfect code, custom illustrations, shiny buttons, optimized CSS…

Things you do need: a product that solves a problem for someone. That's it.

If you solve a problem for someone, you will be surprised by how much you don't need.

If you don't solve a problem for someone, you'll be surprised by how much won't help.

Startup life can be summed up in three steps:

1. Find problem
2. Fix problem
3. Go back to step 1

Works for every thing you need to do in a startup.

Growth is determined by a combination of how fast you can go through the steps successfully and how long you can keep at it.

Finding the right problem to solve starts with understanding your customers.

Nobody says I wish I talked to less customers.

There aren’t any hacks or shortcuts to this.

Go talk to your customers.

Fixing problems in a startup isn’t usually straightforward.

You don’t have time, money or people to throw at the problem.

You have to go deep, dig for the details and think very creatively about solutions.

Then experiment like there is no tomorrow.

You can’t grow a startup without a fundamental understanding of how to problem solve really fast.

This skill comes from practicing jumping into the unknown.

You don’t usually get time to prepare for what’s coming next.

You’ll have to learn how to figure it out along the way.

Startup people have to become comfortable with the discomfort of uncertainty and the unknown.

This is why I say, nobody knows what they are doing.

We’re all just jumping from problem to problem expecting to figure things out.

Hopefully our past helps us not crash and burn.

Nobody talks about failure in Silicon Valley, yet 90% of startups fail.

Why?

3 yrs ago, @neerajberry and I shut down @Sprig, which raised $60M from @GreylockVC + @socialcapital & grew to $20m revenue.

Then, it all fell apart.

For an honest story about failure,

**Read on**

In 2013, I was @lyft, envious of how fast it was growing!

What about @lyft for food?

We looked @Postmates + thought:
- the food arrived sloppy / restaurants don't care about delivery
- it took forever (1hr)
- too expensive

We struggled through product iterations until we found "magic":

3 taps and $15 for a healthy meal delivered in 15 min

To make it possible, we had to run the restaurant ourselves; it would be expensive but worth it

We recruited @n8keller, Morgan Springer + @mattkent as founders

We launched and had immediate success. The buzz was unbelievable. Within months we were on track to do $1M revenue/year.

Our Series A was a hot round. I did 4 partner meetings on the same day. Raised $10M.

Great investors, great team, off to the races - @omal and @simonrothman

2 challenges arose:

1) Govt. SF health + planning made our lives hell. They didn't like our innovations. We had to bribe officials ("lobbying").

2) Gross Margins (GM). As we grew, our burn rate grew too. We were losing money on every meal. If only we could get to critical mass.