BC STARTUPS

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Harjeet
@Harjeet 7 years ago 1267 views

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1/ Today I prepared for talking about common mistakes startups make (founding -> growth stages) by writing it in tweet form. I ramble too much when public speaking and hoped it would make the core ideas clearer in my mind and more concise. Think it worked. Here are the tweets

2/ Earliest mistake is picking the wrong co-founders. You have to be value-aligned (don’t have conflicting personal goals) and respect each other. With both of these, any other differences are irrelevant - can be worked out. Without them everything else you do is irrelevant.

3/ If you launch, next mistake is chasing top-line vanity metrics (sign ups) instead of growing the number of users who *really* love you. @paultoo advice - better to have 10 users who depend on you than 100 who a lukewarm. This requires patience and killing your ego.

4/ If you raise a seed round, it’s tempting to ignore retention. With money, there are always ways to grow top-line (buy ads, launch a new location). Strong fundraisers can do this for multiple rounds (though investors are more savvy to this now). Eventually, the bottom falls out

5/ Once you’re growing without churn, you find you have a diverse set of customers and can’t make them all happy -it’s easy to fail trying. Commit to a long term strategy for going public and build for the users who get you there, even if you lose the others. You have to focus.

6/ With growth, retention, and focus - now you have to scale team. Two types of mistake, hiring too slow and too fast. Product focused founders likely to hire too slow (don’t want to delegate, like the details), business-minded founders likely to hire too fast.

7/ Hiring too slowly doesn’t kill you, it just caps your upside. Your competitor builds a team faster and signs up more customers with a slightly worse than yours but still good enough product. You’re left with a nice, small business.

8/ Hiring too fast kills you via bad decision making. You lose rigor in hiring process (bad people -> bad decisions), there’s no effective onboarding/setting people up for success (good people -> bad decisions), growth stalls, conflict rises (good people leave)

9/ Avoid all of these...and there's still myriad other ways you could fail so don't attach too much of your identity to the outcome of your startup :-)

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Suhail
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1/ The first 18 months of starting a company is often life or death. I must've made 5 different companies that each failed within 9 mo. 😭 Each time the company failed I figured out what I could do better. Eventually startup #6 got to $40K/mo by month 18. Here’s what I learned...

2/ Stay focused! Ignore things that are a waste of time: meetups & conferences, meetings with no clear agenda, fundraising if you're not fundraising, reading lots of tech media articles, etc. Every week should feel like significant progress in the first year.

3/ Your first 5 hires will be the difference between life or death. Choose carefully. Be picky. Many of the things we do at the company still are a result of those early hires' legacy. Have fun as a tight knit team. It will change & evolve as you get bigger so enjoy this moment.

4/ Growth may be flat for the first 9 months. It's gonna be okay. Almost every company has experienced this: Airbnb had to sell cereal in-between, Slack failed as a gaming company first, Tesla sold only 147 cars after 6 years! You probably won't be an overnight success either.

5/ In the beginning, do customer support yourself. You will learn a lot about why your product sucks. I did 5,000+ support tickets when it was the two of us. Delight customers & fix things fast while you learn. It will help you build an amazing intuition about your customers.

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Marketing Examples
@GoodMarketingHQ

🔥 A lesson in pricing

THREAD ...

Peter Thiel spends 6 months writing down everything he knows about business. His book sells for $10.

Adam Wathan and Steve Schoger spend 6 months writing down everything they know about design. Their “book” sells for $79.

Believe it or not, both prices make perfect sense.

Thiel is selling to the masses and the masses are sensitive to price changes (price elastic).

If he raises the price to $30 they wouldn’t think twice before substituting his book for one of the many cheaper alternatives on Amazon.

Adam and Steve are selling to hardcore fans and hardcore fans are insensitive to price changes (price inelastic).

They've all been following the Twitter tips, watching the screencasts, reading the Medium posts.

In their minds, there are no substitute resources available.

When demand for your good is inelastic, you raise your price.

In the case of Adam and Steve, all the way up to $79.

As the diagram shows, a 8x price increase ($10 to $79) results in just a 2x drop in books sold (20k to 10k) and 4x more revenue (area of the rectangles).

Cathryn
@cathrynlavery

Choosing a business partner could be the 2nd most important relationship you ever choose (after who you marry.)

I just got out of a 5-year partnership that had become toxic.

Here's where I went wrong.

👇🏼👇🏼👇🏼

1. If business partnership was like marriage, I'd married someone that I'd only been on a few dates with and barely knew.

I partnered out of insecurity with someone who talked a good game and seemed strong in the areas I felt weak.

This insecurity cost me $$$

2. Questions I wished I had asked before taking on a partner:

- What are my goals for this business?
- What are my strengths and weaknesses?
- What parts of starting/building this business am I the most unsure about?
- What might my perfect partner look like?

3. Qualities to look for in a business partner:

✅ Financially sensible & secure
✅ Shared vision & goals
✅ Emotionally intelligent (high eq > high iq)
✅ High integrity
✅ Similar work ethic

4. How to split equity

50/50 isn’t a business decision, it’s a settlement.

It’s a common way to decide equity splits because a down-the-middle split seems 'fair'. However, it's also lazy and more often than not is a bad deal for one person, and gets worse the longer it goes on

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Savio Martin ⚡️...
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