I worked at a very hip startup that was once on the move but then had crested and was on the slight decline.
1/

I was running a team of people who did video conferencing. They were really good at it, and I didn't know anything about the technology. One of the tricks I sometimes use in management is to shut up when I don't know anything.
2/
it was IT in a different gear than I'd seen before
e.g. your wiring had to be perfect, there would be decisions by people that required insane costs &
white gloves
3/
a day or two after they announce earnings, they want to do an All Hands where the CEO, CFO and various bigwigs claim credit for the smart work of their teams.
4/
This team runs that conference setup. It's a big deal and a lot of work, and this was the first one I'd run by myself. None of the old leaders
5/
In reality, of course, I didn't run a goddamn thing. C_____ was an expert at running a conference setup and it was going silky smooth. I did press a button that kept the stream from going down. Go me 😊
6/
As the largely conventionally pretty and hip employees walk in, the lights go berserk and they have loud bass heavy music to hype everyone up.
7/
https://t.co/Q8tf0zJYdF
If I recall it right, it was Video Phone by Beyoncé
8/
I get back to my desk after doing sweaty work in my nice clothes, and there's a scathing email from H______. She's an HR woman on the move, and my boss' boss is being asked to account for what's being said in the song.
9/
This is before #metoo, so nothing like that. Just an HR worker on the way up asking questions about sexism in the workplace. I recall thinking it was fair play. So I go to ask C_____ just to have my facts straight.
10/
I bring it up to C_____ and he stares at me blankly.
"That's a playlist we've used for five years."
2009ish checks out.
11/12
I had to write this contortionist both apology, and "say, fuck off with that shit."
12/12

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1/ Here’s a list of conversational frameworks I’ve picked up that have been helpful.

Please add your own.

2/ The Magic Question: "What would need to be true for you


3/ On evaluating where someone’s head is at regarding a topic they are being wishy-washy about or delaying.

“Gun to the head—what would you decide now?”

“Fast forward 6 months after your sabbatical--how would you decide: what criteria is most important to you?”

4/ Other Q’s re: decisions:

“Putting aside a list of pros/cons, what’s the *one* reason you’re doing this?” “Why is that the most important reason?”

“What’s end-game here?”

“What does success look like in a world where you pick that path?”

5/ When listening, after empathizing, and wanting to help them make their own decisions without imposing your world view:

“What would the best version of yourself do”?
First update to https://t.co/lDdqjtKTZL since the challenge ended – Medium links!! Go add your Medium profile now 👀📝 (thanks @diannamallen for the suggestion 😁)


Just added Telegram links to
https://t.co/lDdqjtKTZL too! Now you can provide a nice easy way for people to message you :)


Less than 1 hour since I started adding stuff to https://t.co/lDdqjtKTZL again, and profile pages are now responsive!!! 🥳 Check it out -> https://t.co/fVkEL4fu0L


Accounts page is now also responsive!! 📱✨


💪 I managed to make the whole site responsive in about an hour. On my roadmap I had it down as 4-5 hours!!! 🤘🤠🤘