https://t.co/HIAu8K8IxE
A B2B Product Management Story: on discovering problems that customers actually care about
— Shreyas Doshi (@shreyas) March 28, 2021
Very visual story thread\U0001f447\U0001f3fe pic.twitter.com/SQKpmLtBGC
A B2B Product Management Story: on discovering problems that customers actually care about
— Shreyas Doshi (@shreyas) March 28, 2021
Very visual story thread\U0001f447\U0001f3fe pic.twitter.com/SQKpmLtBGC
3 types of product leaders:
— Shreyas Doshi (@shreyas) March 26, 2021
1) The Operator
2) The Craftsperson
3) The Visionary
It is important for you as a startup founder or CEO, product manager, or a product leader to deeply understand these types, as you make decisions on whom to hire or whom to work for.
Thread\U0001f447\U0001f3fe
There are 3 levels to product work
— Shreyas Doshi (@shreyas) March 12, 2021
(1) The Execution level
(2) The Impact level
(3) The Optics level
When an individual & their team are fixated on different levels, often there is conflict.
E.g.
PM is fixated on (2), Team on (1)
PM on (3), Team on (2)
PM on (2), Team on (3)
How I like to plan my work:
— Shreyas Doshi (@shreyas) March 17, 2021
Limit meetings
\u21d2 Long scheduled work blocks
At end of the work day, plan next day
\u21d2 Easier to disconnect, be present
Fit the next day's tasks in calendar
\u21d2 Forces prioritizing
Plan next week on Friday evening
\u21d2 Go into weekend with a clear mind
Okay folks, here's a theme we need to normalize in high-stakes meetings:
— Shreyas Doshi (@shreyas) March 4, 2021
\u201dI don't know\u201d
\u201dThere is no way to be certain about that\u201d
\u201dWe will do our best, based on what we know\u201d
It's fine to say these things when they are true.
In fact, it's best.
Certainty theatrics are bad.
In today\u2019s high-performance work cultures, too many smart & reasonable people end up being very bad managers due to one simple reason: they view team members as \u201dresources\u201d first and not as fellow human beings first.
— Shreyas Doshi (@shreyas) March 30, 2021
And unfortunately, very few will admit this to themselves.
A good customer segmentation is worth a thousand strategy meetings.
— Shreyas Doshi (@shreyas) March 7, 2021
\u201dLinkedIn Envy\u201d can be dangerous
— Shreyas Doshi (@shreyas) March 2, 2021
It's when we browse LinkedIn, comparing our career with others like us, feeling envious of those who appear to be doing better
LinkedIn Envy is natural
But we should remember that it may lead to unauthentic career decisions that we regret later
George Bernard Shaw said:
— Shreyas Doshi (@shreyas) March 20, 2021
\u201cThe single biggest problem with communication is the illusion that it has taken place\u201d
Possibly the most important communication lesson, ever.
Compact definitions of important stuff:
— Shreyas Doshi (@shreyas) March 7, 2021
Joy = Pleasure in the present moment
Happiness = Reality meets expectations
Success = Time optionality
Presence = Immersed observation
Tranquility = Lack of resistance
Wisdom = Discerning what truly matters
5 life-changing books for me:
— Shreyas Doshi (@shreyas) March 21, 2021
Sum, for reminding me I know very little
Power of Now, for being a good manual
The Art of the Good Life, for practical wisdom
The Practicing Stoic, for summarizing important stuff
Courage to be Disliked, for counterintuitive but correct ideas pic.twitter.com/QivRDeR1OJ
\u201cI am happy but I want to be happier\u201d is a pretty good way to invite misery.
— Shreyas Doshi (@shreyas) March 5, 2021
Happiness is a state, not a scale.
A surprisingly high amount of value when you are coaching someone simply comes from asking
— Shreyas Doshi (@shreyas) March 16, 2021
1) Why do you want to do this?
2) Which of these reasons (or goals) is most important for you, and why?
With rigorous answers, the right tactics & solutions often just reveal themselves.
3 quick tips for product discovery:
— Shreyas Doshi (@shreyas) March 3, 2021
Why don\u2019t we talk to customers enough?
— Shreyas Doshi (@shreyas) March 14, 2021
It could be for one of many reasons.
But the root cause is worry.
Short thread on these worries
(and what to do about them)
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In Product Mgmt, theres a difference between
— Shreyas Doshi (@shreyas) March 16, 2021
1) the Role: the core of what you must accomplish
2) the Job: what you do day to day
3) the Title: one\u2018s \u201dofficial title\u201d
The wish:
Role = Job = Title
The reality:
Role \u2260 Job \u2260 Title
To succeed, PMs must manage in this reality.
We need to stop pretending that *all* product decisions require mathematical proof.
— Shreyas Doshi (@shreyas) March 30, 2021
Trust me, it's fine to use instinct & creative insight for major product decisions.
And if you like moving fast, it's often required.
The trick is when to do it, who does it & how it gets done.
\U0001f5d3\ufe0fRecap of March 2021 content
— Shreyas Doshi (@shreyas) April 3, 2021
Includes:
Solve THE problem
3 types of product leaders
Levels of product work
Getting work done
\u201cI don\u2019t know\u201d
Good people, bad managers
Customer segmentation
LinkedIn Envy
On communication
Important definitions
Life-changing books
& much more..
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