The bank call abandon rate was around 40%. So 40% of customer calls did not get answered on the customers first attempt to make contact.
So the bank employed agency staff to handle inbound calls.
2/14
The UK misreporting data. A thread for Scots:
I remember working on a particular project. I'm a Business Analyst.
We were to produce reporting data to the executive on various statistics relating to the Banks contact centre.
1/14
UK Gov COVID Stats 👇
https://t.co/1pXGapctNH
The bank call abandon rate was around 40%. So 40% of customer calls did not get answered on the customers first attempt to make contact.
So the bank employed agency staff to handle inbound calls.
2/14
Fabulous said everyone until I pointed out the obvious.
The agency staff, with little experience of that bank and its products, were simply taking customer details and putting them in a call back queue.
3/14
This meant that 35% of customers who called still did not have their enquiry dealt with and 5% who still didn't have their call answered at all.
So 'technically' STILL a 40% abandon rate.
4/14
In fact, a two-step process means that these people will not be 'fully vaccinated' until they have a second injection.
5/14
They have not been 'fully vaccinated'.
So what is the point of this thread?
Well it illustrates two very important points for the people of Scotland (and elsewhere of course)
6/14
Data can be manipulated to show you whatever you want if you want to present it in a particular way.
Here the UK Government would have you believe that 3.2 million people have been vaccinated when in fact they are only halfway through the process.
7/14
...THE REPORTING IS A DISTORTION OF THE ACTUAL EVENTS.
In other words, the UK governments reporting is not true. It is a cover-up of the real progress being made.
Now to very important point 2!
8/14
There are many statistics espoused by the UK government and their supporters.
Many that would see Scotland in a position where it would 'LOOK AS IF' we would be unable to support ourselves as an independent nation.
9/14
If the UK Government blatantly lie at such a level where we can easily analyse and highlight the distortion with vaccination stats
...what do you think they will do to any figures in terms of providing proper analysis of Scotland or her resources?
10/14
So when Westminster says you are too poor ...remember something about the British state ...
11/14
None have asked to return because they failed.
That's because none of them failed.
12/14
More from Government
2017 https://t.co/kiqQoWR57e
https://t.co/W18nqFlLru
The GOP got rid of the SCOTUS filibuster so they could jam through three fringy right-wing Alito clones, including one right before the election, but sure thing, bud.
“Uh, actually, they got rid of the SCOTUS filibuster because Harry Reid did it first for something totally different! I am very smart!”
No. Knock it off.
Here’s the thing about the “But Harry Reid...” excuse:
1. McConnell was holding up Obama nominees, some *for literal years* without a vote.
2. Had he *not* done that, Trump would have inherited *even more* vacant seats.
Sen. @JohnCornyn on budget reconciliation: "Chipping away at the rights of the minority may help you now. But you're sure to regret that someday." pic.twitter.com/12wwUkq43r
— The Hill (@thehill) February 1, 2021
https://t.co/W18nqFlLru
The GOP got rid of the SCOTUS filibuster so they could jam through three fringy right-wing Alito clones, including one right before the election, but sure thing, bud.
“Uh, actually, they got rid of the SCOTUS filibuster because Harry Reid did it first for something totally different! I am very smart!”
No. Knock it off.
Here’s the thing about the “But Harry Reid...” excuse:
1. McConnell was holding up Obama nominees, some *for literal years* without a vote.
2. Had he *not* done that, Trump would have inherited *even more* vacant seats.
If you're curious what Trump's defense will look like, all you have to do is turn on Fox News. My latest at @mmfa
The tl;dr is that for years right-wing media have been excusing Trump's violent rhetoric by going, "Yes, but THE DEMOCRATS..." and then bending themselves into knots to pretend that Dems were calling for violence when they very, very clearly weren't.
And in fact, this predates Trump.
In 2008, Obama was talking about not backing down in the face of an ugly campaign. He said "If they bring a knife to the fight, we bring a gun."
https://t.co/i5YaQJsKop
That quote was from the movie The Untouchables. And there's no way anybody reading that quote in good faith could conclude that he was talking about actual guns and knives. But it became a big talking point on the
In 2018, Obama-era Attorney General Eric Holder was speaking to a group of Georgia Democrats about GOP voter suppression. He riffed on Michelle Obama's "When they go low, we go high" line from the 2016 DNC.
The tl;dr is that for years right-wing media have been excusing Trump's violent rhetoric by going, "Yes, but THE DEMOCRATS..." and then bending themselves into knots to pretend that Dems were calling for violence when they very, very clearly weren't.
And in fact, this predates Trump.
In 2008, Obama was talking about not backing down in the face of an ugly campaign. He said "If they bring a knife to the fight, we bring a gun."
https://t.co/i5YaQJsKop
That quote was from the movie The Untouchables. And there's no way anybody reading that quote in good faith could conclude that he was talking about actual guns and knives. But it became a big talking point on the
In 2018, Obama-era Attorney General Eric Holder was speaking to a group of Georgia Democrats about GOP voter suppression. He riffed on Michelle Obama's "When they go low, we go high" line from the 2016 DNC.
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THREAD: 12 Things Everyone Should Know About IQ
1. IQ is one of the most heritable psychological traits – that is, individual differences in IQ are strongly associated with individual differences in genes (at least in fairly typical modern environments). https://t.co/3XxzW9bxLE
2. The heritability of IQ *increases* from childhood to adulthood. Meanwhile, the effect of the shared environment largely fades away. In other words, when it comes to IQ, nature becomes more important as we get older, nurture less. https://t.co/UqtS1lpw3n
3. IQ scores have been increasing for the last century or so, a phenomenon known as the Flynn effect. https://t.co/sCZvCst3hw (N ≈ 4 million)
(Note that the Flynn effect shows that IQ isn't 100% genetic; it doesn't show that it's 100% environmental.)
4. IQ predicts many important real world outcomes.
For example, though far from perfect, IQ is the single-best predictor of job performance we have – much better than Emotional Intelligence, the Big Five, Grit, etc. https://t.co/rKUgKDAAVx https://t.co/DWbVI8QSU3
5. Higher IQ is associated with a lower risk of death from most causes, including cardiovascular disease, respiratory disease, most forms of cancer, homicide, suicide, and accident. https://t.co/PJjGNyeQRA (N = 728,160)
1. IQ is one of the most heritable psychological traits – that is, individual differences in IQ are strongly associated with individual differences in genes (at least in fairly typical modern environments). https://t.co/3XxzW9bxLE
2. The heritability of IQ *increases* from childhood to adulthood. Meanwhile, the effect of the shared environment largely fades away. In other words, when it comes to IQ, nature becomes more important as we get older, nurture less. https://t.co/UqtS1lpw3n
3. IQ scores have been increasing for the last century or so, a phenomenon known as the Flynn effect. https://t.co/sCZvCst3hw (N ≈ 4 million)
(Note that the Flynn effect shows that IQ isn't 100% genetic; it doesn't show that it's 100% environmental.)
4. IQ predicts many important real world outcomes.
For example, though far from perfect, IQ is the single-best predictor of job performance we have – much better than Emotional Intelligence, the Big Five, Grit, etc. https://t.co/rKUgKDAAVx https://t.co/DWbVI8QSU3
5. Higher IQ is associated with a lower risk of death from most causes, including cardiovascular disease, respiratory disease, most forms of cancer, homicide, suicide, and accident. https://t.co/PJjGNyeQRA (N = 728,160)
