What happens when a skill you have becomes obsolete? No, this isn't a R vs. Stata thread---it's a thread about a working paper w/ @sonnytambe!
https://t.co/w6nLf1tnST

An irony of facebook's situation.

Sheryl got her MBA at Harvard. One of the most famous cases (Extra Strength Tylenol) in one of the most famous classes (Business History) she took: in 1982, someone put cyanide in Extra Strength Tylenol capsules and killed 7 people in Chicago.

What do you do when someone turns your product into a weapon? When they use the system you built to harm? James Burke, CEO of J&J, was shockingly open with the public, he pulled the product and made significant packaging changes to make product safer (but not tamper-proof).

He over-shared every step along the way re investigation, redesign, stood up as both CEO and human. The reintroduction of new Extra Strength Tylenol succeeded. Burke saved the brand.

But four years later it happened again. A killer put cyanide in the capsules, this time a woman in Yonkers died. Same CEO, Burke, pulled the product again, completely changed the form factor from capsule to caplet and relaunched *again*. It worked *again*. How'd they do that?

Burke (CEO) tapped J&Js goodwill bank account w/ the public. Two big withdrawals from that bank account in four years + 8 dead bodies! But his honesty, openness, humanity (choked up about the deaths more than once), humility kept the goodwill bank balance positive the whole time.

I’m quoted in this, which does about as good a job overviewing the topic as a New York Times profile can be expected to.

Major oversights in it as I see.

First, It does not acknowledge the fact that Yudkowsky is, at heart, a complete crank. This remains, to my mind, crucial to understanding the rationalist community’s influence on the world: they’re sci-fi writers being mistaken for scientists.

You can’t really understand the harmful effects of SSC until you realize that it’s part of a larger movement of bullshit artists serving as cult leaders to the techbros.

Second, and more importantly, it never really explains the harm that’s being done by Scott Siskind and his followers. It comes close, noting that “SJWs” were the only group not welcome in SSC, but it doesn’t capture the harm of that because it doesn’t unpack the term.

What is meant in practice when “SJWs” aren’t welcome in a space is that marginalized people speaking of the harm they experience are silenced.

That’s it. That’s the meaning.

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