1/ We just concluded our #ZohoDay2021 online event for industry analysts, with record participation.🙏
We hosted this on Zoho's own event platform with our home grown audio-video framework, a combination of @ZohoBackstage, @ZohoShowTime and @zohomeeting.
I will explain this.
2/ One year ago, our audio-video frameworks were not ready. As the pandemic struck, we realized we were behind in AV tech.
In March 2020, we redoubled our R&D efforts. I told our engineers we will invest in this however long it takes and produce a world-class platform.
3/ We transferred engineers from other projects to the AV teams. At first the progress was frustratingly slow, as it often happens in R&D, with frequent setbacks. I told our engineers to persist.
We used our own products and diligently reported issues encountered to engineers.
4/ Then by Oct 2020, we started to improve and we could see visible progress. Yet, running an online event entirely on our platform was a dream.
Today, we have concluded a successful event, due to painstaking efforts from our engineers and our events team who stood by them.🙏
5/ This is a classic example of R&D that I often mention. We need a lot more of this across the industrial landscape in India. The private sector must get into R&D with passion and religious devotion.
Company leadership must patiently stand by engineers so they can excel.