Does Creality support suck? Fuck yeah. You want a Xiaomi or Apple printer? A blob of injection-molded plastic with proprietary filament and software? That's where it was all going a few years ago. Prusa is great- but many aren't going to buy one delivering pizza or mowing lawns.
Canon, HP, Stratasys, the big names- they wanted in. But they lost & we fucking won- we didn't ekk out a little slice of the pie like Linux, @adrianbowyer's RepRap derivatives won on a vast scale. We absolutely dominate. We kicked their asses so hard they're scared to try again.
We've got this one little corner of hardware with no Jobs. no Edison, all Woz and Telsa. Our team for once. 3D printing is owned by the hackers the way nothing else is. And dealing with people who don't get why it's *not* injection-molded, cartridge taking, Big Box Store garbage-
-why it does not have a massive markup for slick marketing and "genius bars"- is exhausting.
Look we get it- you want all your technology to be indistinguishable from magic, you don't want to hack, or learn, or explore. You can go buy that- but why tear down others who want to?
VR, you know you're fucked right? You're going to have ads beamed straight into your eyeballs, tuned by the best AI Facebook can bring to bear on your distracted brain. And you'll have zero choice but to play by proprietary rules if you want access to that entire medium.