I quit my job today and started a Twitter account for my cat (@KCPuppyCat). Why is going to take some time to explain. At least on the first count, anyway. Puppy deserves his own Twitter. But the job is about #a11y(accessibility) & a company with zero respect for their employees.
No, I'm not going to name the company. Suffice it to say they are in healthcare and provide customer service and other things related to benefits offered by other companies. They're kind of a middle man, controlled quite a few government regulations. There's lots of those around.
If you read the reviews of a company and there are a few disgruntled former employees saying horrible things, it's normal. If you look and nearly every review talks about how badly employees are treated, that's something else. I should have known. I thought I was prepared.
There were complaints about how "you only get 15 minute breaks and they count points against you if you're a minute late." But that's normal. There was talk of favoritism...that's pretty common too. Even the talk of mandatory overtime didn't ring any alarm bells at first.
What didn't concern me at first that should have was talk of how incomplete training was, how employees were expected to do 2 weeks of training and be on the phones right away. I've had a job where that was the norm, but training was actually decent and we were actually prepared.