16 key customer service skills.

Why you need these for your business.

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1. Patience

Be patient and listen.

Every customer has their own problem and needs.

Ensure you understand their perspective and be willing to help.

Take your time and provide them the best service you can.

2. Attentiveness

Pay attention to the customers issues.

Work with them and understand what they are seeking.

Take this feedback and improve your business moving forward.

This changes can move your business forward.

3. Communication

Be clear, concise, and to the point.

Communicate your point clearly to your customer.

Make sure they know you understand them and want to help.

4. Know your product

You should know your product better than the customer.

If you don't, you're not doing your job well enough.

Study it until you can sell it in your sleep, literally.