I worked at a very hip startup that was once on the move but then had crested and was on the slight decline.
1/
I was running a team of people who did video conferencing. They were really good at it, and I didn't know anything about the technology. One of the tricks I sometimes use in management is to shut up when I don't know anything.
2/
it was IT in a different gear than I'd seen before
e.g. your wiring had to be perfect, there would be decisions by people that required insane costs &
white gloves
3/
a day or two after they announce earnings, they want to do an All Hands where the CEO, CFO and various bigwigs claim credit for the smart work of their teams.
4/
This team runs that conference setup. It's a big deal and a lot of work, and this was the first one I'd run by myself. None of the old leaders
5/