BC TECH
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X : Our executive team is concerned that we need to up our game in order to out innovate Amazon.
Me : Do you map?
X : Yes
Me : Like this?
X : No. What's that?
Me : A map of a tea shop.

 X : Why is that a map?
Me : Long story, all to do with how space has meaning. To keep it short, maps help people to focus on user needs, the components involved, to communicate missing components and scenario play ideas like staff becoming robots.
Me : They’re also good for measuring and managing capital flow, making investment decisions, removing bias and getting rid of duplication.
X : I don’t see how that helps with innovation?
Me : Well, innovation is a tricky word because we use it to describe many things. If you’re talking about differentiation with the adjacent unexplored then you’re experimenting in the “uncharted” space e.g. immortality with magic provided by the special custom built kettle.
X : That sounds like nonsense.
Me : A lot of what people think will be the next great innovation is nonsense. Actually, most of it is. That’s the nature of the uncharted space, it’s experimental, high risk and generally results in failure.
X : We need more reliable innovation.
Me : Ah, so you’re talking more product innovation or shifting product to utilities (business model innovation). They’re all different things and different methods are required.
X : We need a consistent method.
Me : You can’t have one ...
… even taking something simple such as project management, there is no magic one size fits all method. You need to use multiple across the landscape. Hence any large system will require multiple methods at the same time which is why we break things into components.
X : That seems complex.
Me : It can be both complex and complicated. At some points also simple, but we’re wandering. This is just the start, wait until you get into team organisation, culture, purchasing methods etc.
X : I don’t have time for this, I need something now.
Me : Ok, well we can start with doctrine.
X : What’s that?
Me : Do you know the strategy cycle?
X : No
Me : Ok, let us start there ….
… the strategy cycle is simply a representation of change and how we need to react to it. It starts with your purpose, understanding the landscape, climatic patterns useful for anticipation, universal principles (or doctrine) useful for organisation, gameplay and action.
Doctrine contains the universally useful patterns, so you can just do those without having to map. Except of course, the implementation is context specific and maps are essential to fixing some of it. But we can start here.
X : How do I use it?
Me : Measure yourself against doctrine. Ask people. You’ll soon discover whether you look more like the bank or the web company.
X : And why does this matter?
Me : Adaptability. The more green, the better.
X : That says Insurance giant.
Me : My bad, this is a banking giant.
X : How do they survive?
Me : Most of their competitors look the same. Well, they used to anyway. Survive is more past tense for some.
X : So I can just fix doctrine?
Me : It’s a start. You won’t be anyway near anticipation or gameplay yet but you won’t make daft errors.
X : How long does it take.
Me : You mean which order should I fix things in? I’ve given a best guess implementation in phases.
X : How long will that take?
Me : Depends upon your size and focus. Give yourself a good few years.
X : We need to move faster. How about gameplay.
Me : There’s a lot to gameplay. Problem is, you know 'nuffin about strategy Jon Snow, so don’t go there.
X : I’ve done strategy for 30 years!
Me : Yes and you’re only just now learning about maps and principles.
X : Are you going to help or not?
Me : Well, you seem unwilling to learn but there is one thing …
X : Yes?
Me : Fire staff, cut costs, buy equivalent companies to replace revenue and repeat the squeeze. Hand out dividends and kick off a share buyback scheme.
X : How is that going to help us become more successful?
Me : It’ll buy you time and keep the stock price up.
X : We should use that time to create something new?
Me : Hell no. If your company is going to have any future then you should use that time for yourself and your exec team to retire.
X : Why would that help?
Me : Look, you run the company with no maps which means you probably don't understand user needs, components involved, duplication and you'll be riddled with misalignment, lack of communication & learning and magic solutions - Let's AI, Spotify, Agile ...
... without an effective means of learning and communication (i.e. maps) then you'll never get a handle on anticipation or strategy. You'll have next to zero situational awareness bar any mental models. It'll all be run with gut feel, magic thinking and outcome bias.
... without an effective means for communication of assumptions (i.e. maps) then you won't have a means of challenge. Any structure you create is also gut feel, you're not even organising around your landscape. Basically, everything will be a mess.
X : So how do we survive?
Me : Because almost everyone else is a mess as well. A few aren't and I'm afraid your competitors of the future won't be as trivial and simple to fight against as the the competitors of the past. Either adapt or get out of the way. Your choice.
X : Are you always this grumpy?
Me : This is my friendly mood. I've always saved the really grumpy face for those who work for me and don't think about context. Situational awareness is not a nice to have in my book.
X : But this is more management than leadership.
Me : If you don't understand the landscape, if you can't anticipate or communicate or learn or challenge effectively, if you can't organise or work out where to attack or what type of people you need then leadership is irrelevant.

More from Simon Wardley #EEA

Simon Wardley
Simon Wardley
@swardley
X : Do you think cloud will decentralise?
Me : Already has - started with regions and AZs and is now rapidly expanding into outpost, greengrass, EKS anwhere.
X : No, I mean many providers.
Me : There are two forms of decentralisation - provision and control (i.e. authorities) ...

... what is happening is decentralisation of provision (i.e. cloud everywhere, at the edge) but under centralised authorities (Amazon, Alibaba, MSFT, Google etc).
X : What about decentralisation of control?
Me : Many companies working to a common standard ...

... that was the dream of OpenStack but they blew that on day one creating a collective prisoner dilemma. They are trying to recorrect this with K8s but the cloud has moved on, higher up the stack ...

... so, the idea of a marketplace of many different companies each having authority is ... wishful thinking by past vendors and clients they've hoodwinked. Maybe in 15-20 years we will get another go ... open source is a long game ...

... more likely is many points of provision i.e. companies offering EKS anywhere on a utility basis but under centralised authority e.g. AWS.

So, yes, the cloud is going to edge, has been for sometime but it'll be AWS / Alibaba / MSFT cloud that is everywhere.
FOR LATER READ
Simon Wardley
Simon Wardley
@swardley
X : Are you interested in container technology?
Me : No. I'm interested in the practices that emerge from industrialiation of technology. It's the practice that actually define the future, not the technology.
X : So, what are you interesting in?
Me : ... long list ...

1. SWARMING (of people and machines)

2. DISTRIBUTED AND INDIRECT LEARNING

3. DISTRIBUTION OF PROVISION (not power but provision)

4. ACCEPTANCE OF STANDARDS (identification and adoption of)

5. INCENTIVES & FUNDING MODELS (worth based / outcome based models)

6. FOCUS ON INTENT (long term goals)

7. MANAGEMENT OF CONSTRAINTS (including enabling constraints)

8. FOCUS ON PRINCIPLES (over beliefs)

9. SUPPLY CHAIN MANAGEMENT

10. IMMERSION

11. RESOURCE MANAGEMENT

12. SUSTAINABILITY (not just tickboxes in a CSR)

13. REUSABILITY (of components including exaptation)

14. MANAGING INERTIA (models for identifying and managing)

15. RESILIENCE (both engineering and ecological)

16. MOBILISATION (of people and resources)

17. MANIPULATION (of perceptions and defense against)

18. SITUATIONAL AWARENESS

19. AUGMENTED INTELLIGENCE (not replacement of human capital but addition to)

20. REDUCTION OF WASTE
TECH
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Simon Wardley
Simon Wardley
@swardley
"Fifty-nine percent of those polled said they believed China will become more powerful than the U.S. within 10 years" - https://t.co/3vN4I1TjwP ... I hate to break it to you but it already is in many areas.

When I published this work (originally from 2015) - https://t.co/GYOItA3StZ - I did tend to get a lot of pushback from US folk when presenting it.

Six years later, less so.


I expect China to start to tackle inequality this year. It's the Achilles heel of the West. We have no response, nor Governments with the required skill, strategy or practice to respond.

We will ultimately face a more advanced, more wealthy and more equal society ...

... as that example of what "is possible" / "good looks like" shift to the East, we will face a painful shift as we question our own values including our kind of democracy. But in reality, the problem is not with our values but our shockingly poor standards of leadership.

X : Is this because of Trump?
Me : No, this has been going on since the 1990s. There has been no effective counterplay to the long game that Deng Xiaoping started. Just hubris, arrogance and exceptionalism with annual Economist articles on "How China will fall".
POLITICS
Simon Wardley
Simon Wardley
@swardley
X : We need to adapt to our new reality.
Me : A question?
X : Should we start with organisation or operating model first?
Me : Neither. Start with doctrine i.e. basic principles of your company. This will lead you to landcape which will lead you to structure + operating model.


X : Don't we need to get the structure right though?
Me : Structure against what? If you don't understand the landscape that you operate in then how do you structure around it? How do you decide what your operating model is? Awareness comes first and that needs those principles.

X : Explain?
Me : Pretend you're running a tea shop (I'm a Brit, I like tea shops). First thing you need to do is to know who your users are - the public, the business for example (there are more like regulators etc).


... but just knowing the users is not enough, you need to know what they need i.e. a cup of tea, maybe something more like entertainment or a nice piece of fruitcake


... but just knowing what they need is not enough, you need to know what goes into making a cup of tea, the chain of chains that it is built upon. You need to know the details ...
LIFE
Simon Wardley
Simon Wardley
@swardley
X : Can you apply pace layers to maps?
Me : You can but what is where evolves. However, same rules apply to things, practices, data, knowledge and ethical values. All are forms of evolving capital. In the mapping world, we refer to this with pioneers, settlers and town planners.


X : What's the robot for?
Me : Image from an older presentation slide, don't worry it has no relevance.
X : Is this linked to diffusion?
Me : Not simply. Evolution of a single component can consist of many hundreds of diffusion curves i.e. a virus diffuses but it also evolves.

X : Why have you got DevOps in legacy? We haven't even started yet.
Me : That's not my problem. I would take a look at serverless.
X : DevOps is serverless.
Me : Some of the practices maybe co-opted (see ITIL vs DevOps) but the new faction will decide what it is or isn't.

X : I also disagree with your methods graphic.
Me : Do you mean this? As applied to the following map?
X : Yes. Lean is suitable for innovation.
Me : Ah, that depends upon what you mean by innovation. If you mean Genesis then lightweight XP has it beat.


X : I disagree.
Me : Well, I've had 15 years of people telling me that Agile works everywhere or Lean works everywhere or Six Sigma works everywhere and why all the competing methods don't. I have no interest in the conversation. Use appropriate methods based upon context.
INTERNET

More from Tech

Jared Spool
Jared Spool
@jmspool
A common misunderstanding about Agile and “Big Design Up Front”:

There’s nothing in the Agile Manifesto or Principles that states you should never have any idea what you’re trying to build.

You’re allowed to think about a desired outcome from the beginning.

It’s not Big Design Up Front if you do in-depth research to understand the user’s problem.

It’s not BDUF if you spend detailed time learning who needs this thing and why they need it.

It’s not BDUF if you help every team member know what success looks like.

Agile is about reducing risk.

It’s not Agile if you increase risk by starting your sprints with complete ignorance.

It’s not Agile if you don’t research.

Don’t make the mistake of shutting down critical understanding by labeling it Bg Design Up Front.

It would be a mistake to assume this research should only be done by designers and researchers.

Product management and developers also need to be out with the team, conducting the research.

Shared Understanding is the key objective


Big Design Up Front is a thing to avoid.

Defining all the functionality before coding is BDUF.

Drawing every screen and every pixel is BDUF.

Promising functionality (or delivery dates) to customers before development starts is BDUF.

These things shouldn’t happen in Agile.
TECH
Guillaume Chaslot
Guillaume Chaslot
@gchaslot
The YouTube algorithm that I helped build in 2011 still recommends the flat earth theory by the *hundreds of millions*. This investigation by @RawStory shows some of the real-life consequences of this badly designed AI.


This spring at SxSW, @SusanWojcicki promised "Wikipedia snippets" on debated videos. But they didn't put them on flat earth videos, and instead @YouTube is promoting merchandising such as "NASA lies - Never Trust a Snake". 2/


A few example of flat earth videos that were promoted by YouTube #today:
https://t.co/TumQiX2tlj 3/

https://t.co/uAORIJ5BYX 4/

https://t.co/yOGZ0pLfHG 5/
TECH , FLAT EARTH
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Corey Gwin
Corey Gwin
@corey_gwin
Great thread full of potential https://t.co/jA8h08M48z ideas! 💡

📸 Social disposable camera app

Create a digital "roll" with friends. Take pictures from the roll. You can't see them until: the roll is used up, a time limit expires, or you get to a specific location.

🎙 Asynch interview platform

Send a guest a video or audio clip asking a question. Guest replies when able with same medium. Repeat. When done, share produced video/podcast.

✅ 24 Hour Startup Checklist/Overlay

A web app to track the progress of your project: ideation, naming, shipping code, launching.

Page can also be a dynamic browser overlay for live streaming.

Have tools for polls, surveys, sharing, launching to various outlets, etc.

👩‍⚖️ Healthcare "Lawyers"

If health insurance screws you over, no one has your back but you. Instead, can pay a small monthly fee to a service to take care of BS like this for you should issues arise.
TECH
James Felton
James Felton
@JimMFelton
The Phantom of Heilbronn (or how for 16 years the German police hunted a serial killer who didn't exist)

(Thread, non sweary version here: https://t.co/iDOIhaFgIT)


Between the years of 1993 and 2009, police in Heilbronn, Germany were tracking just about the most elusive serial killer since Ted Cruz.

Known as the Phantom of Heilbronn, or occasionally The Woman Without A Face, she was implicated in so many crimes that the police eventually put out a reward of €300,000 for any information leading to her arrest.

The case that brought her to the media's attention and earned her two ridiculously badass nicknames

(honestly, if you don't want people to do murders you're going to have to come up with less glamorous nicknames - what's wrong with Jack Shitshispants or the Zodiac Cuck)
TECH
Trond Bjor\xf8y
Trond Bjorøy
@trondbjoroy
1/12 @HathorNetwork offers a unique set of features for both builders and users. Some well known ones, others not so much. Let’s look at why you might want to consider Hathor as the layer 1 solution for your project. $HTR @HTRFDT #BuildOnHathor

2/12 Easy tokenization is the obvious one. You create your own token in less than a minute, no coding required.

3/12 As opposed to ERC tokens, your custom Hathor token is a layer 1 token. It inherits the same features and security as the native token, $HTR, effectively giving your token the same level of security as the #Bitcoin $BTC blockchain.

4/12 Hathor Network also passed their security audit by @SlowMist_Team so you can feel safe knowing that your L1 token fulfills the same security requirements as $HTR.

5/12 By configuring built-in nano contracts you will be able to add logic to your token. No coding required. Native nano contracts also mitigate the risk of bugs and security issues that comes with custom smart contracts development on other platforms. $HTR
TECH

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Vibhor Varshney
Vibhor Varshney
@nakulvibhor
On the occasion of youtube 20k and Twitter 70k members

A small tribute/gift to members

Screeners

technical screeners - intraday and positional both

before proceeding - i have helped you , can i ask you so that it can help someone else too

thank you

positional one

run - find #stock - draw chart - find levels

1- Stocks closing daily 2% up from 5 days
https://t.co/gTZrYY3Nht

2- Weekly breakout
https://t.co/1f4ahEolYB

3- Breakouts in short term
https://t.co/BI4h0CdgO2

4- Bullish from last 5

intraday screeners

5- 15 minute Stock Breakouts
https://t.co/9eAo82iuNv

6- Intraday Buying seen in the past 15 minutes
https://t.co/XqAJKhLB5G

7- Stocks trading near day's high on 5 min chart with volume BO intraday
https://t.co/flHmm6QXmo

Thank you
SCREENERS , ALL , NAKULSMIX
Paul M Domenick\U0001f43a
Paul M Domenick🐺...
@PaulMDomenick
10 Signs of Social Intelligence 🧠

1-Smile
2-Good posture
3-Strong eye contact
4-Fluid hand gestures
5-Let’s others talk more
6-Listens & relates
7-Comfortable Touching people
8-Walk with a swagger
9-Speaks at slower pace
10-Keeps calm under criticism

[ QUICK THREAD ]


1-Smile

How do you feel when you see someone that looks angry?

It’s a downer

No one will want to interact with you if you look pissed all of the time, it’s just negative energy

Plus, smiling is a sign of confidence and boosts others moods


2-Good posture

Don’t walk Into any social setting looking like the hunchback

It’s weak and makes you look low energy

Plus, you’re displaying low status with weak posture

Stand up straight with your chin up & chest out like a god

Walk like you’re proud of yourself


3- Strong eye contact

Ever shake someone’s hand & their eyes are either looking down or darting?

It’s weak & you probably won’t trust them

Or in conversation?

Eye contact while talking means you’re listening and paying *Attention*

Strong eye contact displays confidence


4-Fluid hand gestures

Use your hands to talk & express your points

Don’t stand there like a robot

Using the hands can make what you’re talking about exciting

It can also be used to emphasize

Exciting = positive emotion

Remember, making people FEEL is what’s important
LIFE
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Sahil
Sahil
@sahilypatel
Want to do an MBA for free ?

A thread 👇

1) Leadership: Foundations of Teamwork and Leadership

School: wharton

2) Marketing: Marketing Management

School: wharton

3) Microeconomics: Microeconomics for Managers

School:

4) Financial Theory

School:
ALL , MBA , MBA SERIES
Respectable Lawyer
Respectable Lawyer
@RespectableLaw
There's been a lot of talk about the missionary killed by the natives of North Sentinel Island. They're probably so aggressive because of this weirdo, Maurice Vidal Portman. So here's a big thread about this creep and some facts from my decade-long obsession with the island.


The Sentinelese are often described as “uncontacted,” but this not strictly true. They had a very significant contact in 1880 with Commander Portman.

Portman, the black sheep third son of some minor noble, was assigned by the English Royal Navy to administer and pacify the Andaman Islands, a job he pursued from 1880-1900 with the full measure of his own perversity.


Portman was erotically obsessed with the Andamanese, and he indulged his passion for photography by kidnapping members of various tribes and posing them in mock-Greek homoerotic compositions.


During his 20 years in a sexualized heart of darkness, Portman measured and cataloged every inch of his prisoner’s bodies, with an obsessive focus on genitals.
SOCIETY
Seth Abramson
Seth Abramson
@SethAbramson
(1) Kushner is worth $324 million.
(2) Since 2016, Kushner has connived, with Saudi help, to force the Qataris (literally at a ship's gunpoint) to "loan" him $900 million.
(3) This is consistent with the Steele dossier.
(4) Kushner is unlikely to ever have to pay the "loan" back.


2/ So as you read about his tax practices, you should take from it that it's practices of this sort that ensure that he's able to extort money from foreign governments while Trump is POTUS without ever having to pay the money back. It also explains why he's in the Saudis' pocket.

3/ It's why the Saudis *say* he's in their pocket. It's why emoluments and federal bribery statutes matter. It's why Kushner was talking to the Saudi Crown Prince the day before the murdered Washington Post journalist was taken. It's why the Trump administration now does nothing.
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