When I moved to Delhi, @drriteshmalik took me in. I spent years with a family practicing these values, I'm so grateful. Unfiltered:

1. Trust: In business as in life, trust is the most cherished & underrated commodity. Doing the right thing, again & again when no one is watching.

Being ethical in your dealings. Business is never B2B/B2C it's always H2H (Human to Human).

Ensuring that you deliver value to people & build win-win outcomes is the only path to long-term, sustainable & holistic success.

You grow when all the stakeholders of your business grow along be it your team members, investors, board, consumers, customers, vendors, merchant partners, etc.

Business / any mission is an attempt to create an agglomeration of like-minded equally passionate individuals

to solve a challenge be it a product or a country. Trust is a product of Reliability multiplied by Consistency multiplied by Intimacy (NLP) divided by Self Interest.

First, ask what you can do for the relationship, your interest is a byproduct & will always be taken care of.

2. Be digital: We’re into the most exciting times in the history of mankind. We have an opportunity to alleviate human challenges at scale by leveraging technology.

Going forward post-pandemic, we’ll see the distinction between online & offline business would deplete.