MAJOR FAILURE OF COVID RELATED SERVICES AT UK BORDERS

Nearly 2 million passengers entered UK June to September 2020.

Launched by the Home Secretary, run by 2 private firms, the Isolation Assurance Service only made contact with 3.5% (66,800) to ensure they were isolating🤦‍♀️

2/ The Government’s half-hearted, privatised approach to critical COVID-related services also extending to virus control at Britain’s borders by the IAS appears to have failed to ensure self-isolation by international travellers.
Source: Private 👁 4-17 Dec 2020

3/ When launching the IAS in June, Home Secretary Priti Patel said Public Health England (PHE) would “undertake checks and ensure that people understand and are following the rules”....

4/ .... Later announcements revealed that the IAS would “attempt to contact randomly sampled arriving passengers to ensure that they are self-isolating”.

5/Sitel, the US call centre firm that shares the poorly performing contact tracing contract with Serco 🤦‍♀️, makes these calls

PHE wouldn’t say how much Sitel’s work is worth, & Govt hasn’t published details of the contract

Sitel already gets £310m for its contact tracing work😱