Nobody says I wish I talked to less customers.
There aren’t any hacks or shortcuts to this.
Go talk to your customers.
Startup life can be summed up in three steps:
1. Find problem
2. Fix problem
3. Go back to step 1
Works for every thing you need to do in a startup.
Growth is determined by a combination of how fast you can go through the steps successfully and how long you can keep at it.
Nobody says I wish I talked to less customers.
There aren’t any hacks or shortcuts to this.
Go talk to your customers.
You don’t have time, money or people to throw at the problem.
You have to go deep, dig for the details and think very creatively about solutions.
Then experiment like there is no tomorrow.
This skill comes from practicing jumping into the unknown.
You don’t usually get time to prepare for what’s coming next.
You’ll have to learn how to figure it out along the way.
This is why I say, nobody knows what they are doing.
We’re all just jumping from problem to problem expecting to figure things out.
Hopefully our past helps us not crash and burn.
More from Startups
1/ Tuesday was my last day as CEO of @CircleUp. I’ve been CEO since starting the co. in 2011 with my co-founder @roryeakin.
This is a thread about what happened, why and my emotions about it. For more detail:
https://t.co/vYImcm1bTM
Much of this I have never talked about.
2/ My goals: I hope it helps founders feel less lonely than I did. Little public content about the challenges of transitioning exists, but I longed for it. I’m not here to provide a playbook- just to share my experience. Hope it might build greater empathy.
Here goes….
3/ Why: When I tell people that I’m transitioning to an Exec Chairman role their first question is always: “why?” Short answer: co. pivot + fertility issues + health issues + a false sense that grit was always the answer = burnout. Long answer: is longer so hang in there with me
4/ Over a 12-18 month period that ended in late 2017 I ran my tank far beyond empty for far too long. You know that sound your car makes when it’s sputtering for more gas? It was like that. Worst year of my life. Since then it has felt like bone on bone.
5/ Here is what happened:
Professionally: pivoting a Series C company was a living hell in and of itself, as I’ve talked about before.
This is a thread about what happened, why and my emotions about it. For more detail:
https://t.co/vYImcm1bTM
Much of this I have never talked about.
2/ My goals: I hope it helps founders feel less lonely than I did. Little public content about the challenges of transitioning exists, but I longed for it. I’m not here to provide a playbook- just to share my experience. Hope it might build greater empathy.
Here goes….
3/ Why: When I tell people that I’m transitioning to an Exec Chairman role their first question is always: “why?” Short answer: co. pivot + fertility issues + health issues + a false sense that grit was always the answer = burnout. Long answer: is longer so hang in there with me
4/ Over a 12-18 month period that ended in late 2017 I ran my tank far beyond empty for far too long. You know that sound your car makes when it’s sputtering for more gas? It was like that. Worst year of my life. Since then it has felt like bone on bone.
5/ Here is what happened:
Professionally: pivoting a Series C company was a living hell in and of itself, as I’ve talked about before.
1/ We Pivoted a few yrs ago. This is the story- mostly my feelings. It has never been told publicly.
— Ryan Caldbeck (@ryan_caldbeck) April 16, 2019
This will be rambly and represents the chaos in my head at the time. There is [hopefully] no advice here. I don\u2019t know if we did it right.
if you are a software engineer, this is your call to arms 👇
when we put our Fast Checkout button on websites LOTS of people start using it to buy things
our goal is to put out Fast button on EVERY website in the world
the speed of our growth is primarily limited by our engineering resources
we already have some of the best in the world, our VP of engineering built much of Apples identity infrastructure before building Uber's new commerce stack
we engineers who have spent decades among the earliest engineers at LinkedIn, Nest, Google, Cisco, Lyft, Uber & more
our team have built identity, commerce and payment systems that support BILLIONS of people, and they are now building the next platform to do that: @fast
we have a chance to fix commerce, to fix the way the internet works, for BILLIONS of people
we need more help, we need your help
there is not often an opportunity as big as this, make the best career decision of your life and get ready for huge professional growth
reach out to us:
@domm @PeterGrassi1
[email protected]
[email protected]
let me pitch why you need to join 🚀
when we put our Fast Checkout button on websites LOTS of people start using it to buy things
our goal is to put out Fast button on EVERY website in the world
the speed of our growth is primarily limited by our engineering resources
we already have some of the best in the world, our VP of engineering built much of Apples identity infrastructure before building Uber's new commerce stack
we engineers who have spent decades among the earliest engineers at LinkedIn, Nest, Google, Cisco, Lyft, Uber & more
our team have built identity, commerce and payment systems that support BILLIONS of people, and they are now building the next platform to do that: @fast
we have a chance to fix commerce, to fix the way the internet works, for BILLIONS of people
we need more help, we need your help
there is not often an opportunity as big as this, make the best career decision of your life and get ready for huge professional growth
reach out to us:
@domm @PeterGrassi1
[email protected]
[email protected]
let me pitch why you need to join 🚀
You May Also Like
So the cryptocurrency industry has basically two products, one which is relatively benign and doesn't have product market fit, and one which is malignant and does. The industry has a weird superposition of understanding this fact and (strategically?) not understanding it.
The benign product is sovereign programmable money, which is historically a niche interest of folks with a relatively clustered set of beliefs about the state, the literary merit of Snow Crash, and the utility of gold to the modern economy.
This product has narrow appeal and, accordingly, is worth about as much as everything else on a 486 sitting in someone's basement is worth.
The other product is investment scams, which have approximately the best product market fit of anything produced by humans. In no age, in no country, in no city, at no level of sophistication do people consistently say "Actually I would prefer not to get money for nothing."
This product needs the exchanges like they need oxygen, because the value of it is directly tied to having payment rails to move real currency into the ecosystem and some jurisdictional and regulatory legerdemain to stay one step ahead of the banhammer.
If everyone was holding bitcoin on the old x86 in their parents basement, we would be finding a price bottom. The problem is the risk is all pooled at a few brokerages and a network of rotten exchanges with counter party risk that makes AIG circa 2008 look like a good credit.
— Greg Wester (@gwestr) November 25, 2018
The benign product is sovereign programmable money, which is historically a niche interest of folks with a relatively clustered set of beliefs about the state, the literary merit of Snow Crash, and the utility of gold to the modern economy.
This product has narrow appeal and, accordingly, is worth about as much as everything else on a 486 sitting in someone's basement is worth.
The other product is investment scams, which have approximately the best product market fit of anything produced by humans. In no age, in no country, in no city, at no level of sophistication do people consistently say "Actually I would prefer not to get money for nothing."
This product needs the exchanges like they need oxygen, because the value of it is directly tied to having payment rails to move real currency into the ecosystem and some jurisdictional and regulatory legerdemain to stay one step ahead of the banhammer.
THREAD PART 1.
On Sunday 21st June, 14 year old Noah Donohoe left his home to meet his friends at Cave Hill Belfast to study for school. #RememberMyNoah💙
He was on his black Apollo mountain bike, fully dressed, wearing a helmet and carrying a backpack containing his laptop and 2 books with his name on them. He also had his mobile phone with him.
On the 27th of June. Noah's naked body was sadly discovered 950m inside a storm drain, between access points. This storm drain was accessible through an area completely unfamiliar to him, behind houses at Northwood Road. https://t.co/bpz3Rmc0wq
"Noah's body was found by specially trained police officers between two drain access points within a section of the tunnel running under the Translink access road," said Mr McCrisken."
Noah's bike was also found near a house, behind a car, in the same area. It had been there for more than 24 hours before a member of public who lived in the street said she read reports of a missing child and checked the bike and phoned the police.
On Sunday 21st June, 14 year old Noah Donohoe left his home to meet his friends at Cave Hill Belfast to study for school. #RememberMyNoah💙
He was on his black Apollo mountain bike, fully dressed, wearing a helmet and carrying a backpack containing his laptop and 2 books with his name on them. He also had his mobile phone with him.
On the 27th of June. Noah's naked body was sadly discovered 950m inside a storm drain, between access points. This storm drain was accessible through an area completely unfamiliar to him, behind houses at Northwood Road. https://t.co/bpz3Rmc0wq
"Noah's body was found by specially trained police officers between two drain access points within a section of the tunnel running under the Translink access road," said Mr McCrisken."
Noah's bike was also found near a house, behind a car, in the same area. It had been there for more than 24 hours before a member of public who lived in the street said she read reports of a missing child and checked the bike and phoned the police.
